Dear Mr Haque

I refer to your email of 07 September 2017 and, on behalf of the University, I acknowledge receipt and confirm that your request is being dealt with in terms of the Freedom of Information (Scotland) Act 2002. In terms of the Act, a reply will be sent to you within 20 working days.

Yours sincerely,

Christina Muir
Administration Assistant
Library, Administration and Planning
University of Aberdeen
Email: [email address] Tel: 01224 273079

Core working hours: Monday - Friday: 9.00am - 1.00pm
The Sir Duncan Rice Library, LSC&M, Aberdeen University, Bedford Road, Aberdeen AB24 3AA

Dear Ashraaf Haque

FREEDOM OF INFORMATION REQUEST FOI 2017-238

I refer to your email of 07 September 2017 requesting information relating to University e resources at the University of Aberdeen.

Your request has now been considered under the Freedom of Information (Scotland) Act 2002, ‘the Act’.

1. What IT Research providers are you using for your IT Services department, Academic Staff and Students? (research access through electronic for computing students/information technology).
None. We use materials produced generally for the sector by bodies such as Jisc, UCISA and Educause

2. Do you have a subscription with Gartner?
No.

3. How much do you pay annually for this subscription?
Not applicable

4. When does this subscription end?
Not applicable

5. Who makes the decision to acquire, is it Library or IT Services?
The Director of Directorate of Digital and Information Services

6. Who can I contact to speak about providing technology based research?
Brian Henderson, Director of Directorate of Digital and Information Services, [email address]

Where we have not provided information, please accept this message as a notice under section 17(1)(b) of the Act that the information you have requested is not held by the University.

Should you be dissatisfied with this response, you have the right under the Act, to request a review. A request for review must be made within 40 working days of the date of this reply. It must include your name and address for correspondence and specify the request for information and the grounds for dissatisfaction with the decision. Please send your request for review to our mailbox, [University of Aberdeen request email]. The University will respond to your request for a review within 20 working days of receipt of your request.

If you are unhappy with the outcome of the University’s internal review process, you have the right to appeal to the Scottish Information Commissioner within 6 months from the date of receipt of the University’s review notice. Details on how to make an appeal to the Commissioner are available at www.itspublicknowledge.info/Appeal. Should you remain dissatisfied with the Commissioner’s decision, you have a right of appeal to the Court of Session on a point of law.

Yours sincerely,

Christina Muir
Administration Assistant
Library, Administration and Planning
University of Aberdeen
Email: [email address] Tel: 01224 273079

Core working hours: Monday - Friday: 9.00am - 1.00pm
The Sir Duncan Rice Library, LSC&M, Aberdeen University, Bedford Road, Aberdeen AB24 3AA