Dear Heriot-Watt University,

What IT Research providers are you using for either your IT Services department, Academic Staff and Students?

Do you have a subscription with Gartner?

How much do you pay annually for this subscription?

When does this subscription end?

Who uses this subscription?

Who makes the decision to acquire, is it Library or IT Services?

Who is the contact to speak to about providing technology based research?

Yours faithfully,

Dan Walk

Freedom Of Information,, Heriot-Watt University

Dear applicant

Thank you for your company's information request dated the 5th September 2017. Your request is being handled under Scottish legislation: the Freedom of Information (Scotland) Act 2002.

We need your help please in order to process your information request further. Could you please explain what exactly you mean by 'IT research providers'? Having consulted our colleagues, your terminology has been interpreted differently and so it would be useful if you could please get back to us with your definition or some possible software hardware examples so that we can provide you with the information you require.

You can respond to us via this website or directly to us via [Heriot-Watt University request email].

Kind regards

FOISA Team
Heriot-Watt University
Governance and Legal Services
Edinburgh Campus
Riccarton
Edinburgh EH14 4AS

Freedom Of Information,, Heriot-Watt University

1 Attachment

Dear applicant

We wrote to your company on the 7th September 2017 seeking your advice regarding the terminology used in your original request dated the 5th September 2017 (copy enclosed).

Are you able to advise us please?

If you require any guidance, please do not hesitate in contacting us via [Heriot-Watt University request email]

Kind regards

FOISA Team
Heriot-Watt University
Governance and Legal Services
Edinburgh Campus
Riccarton
Edinburgh EH14 4AS

Dear Freedom Of Information,,

IT research providers - companies such as Gartner, Forrester, Ovum

Universities use these providers for their students to help them in courses around computing, cyber security, big data etc. Academic Staff use it to help build assignments. and IT services may use these reports to help with IT requirements.. I wanted to know which ones the university uses.

Yours sincerely,

Dan Walk

Freedom Of Information,, Heriot-Watt University

Dear applicant

 

Thank you for your clarification note dated the 13th September 2017 in
response to our query dated the 7th September 2017.  Your request has been
handled under the Freedom of Information (Scotland) Act 2002 (FOISA).  We
also comply with the Procurement (Scotland) Act 2014.

 

Your clarification note proved useful as we do not record the information
with the description you provide.  However, the names of the potential
suppliers you kindly provided enabled us to carry out a search via our
procurement records.  We can confirm that we have found no spend
transactions with Gartner, Forrester or Ovum.  This information is
therefore exempt from release under Section 17 of FOISA.

 

If you are representing a potential supplier and wish to do business with
the University, please visit our [1]Procurement pages on our website. 
Those pages also provide contact details of colleagues in Procurement
should you wish to discuss business opportunities. We would though like to
take the opportunity to remind organisations/companies about their
obligations under The [2]Privacy and Electronic Communications (EC
Directive) Regulations 2003 (PECR) if considering using the information
provided for marketing purposes.

 

Your right to seek review of our decision

 

If you are not satisfied with our response or our reasoning set-out above,
you have forty working days from today in which to request a review of our
decision. Any request should be put in writing and should be sent to Ann
Jones, Head of Heritage and Information Governance, at the address
detailed at the bottom of this email. The request should:

 

(a) detail your request for a review of our decision to be undertaken;

 

(b) describe the nature of your original request; and

 

(c) explain the reasons why you are dissatisfied with our response.

 

If you remain dissatisfied with how your request for information has been
dealt with, you also have the right to apply to the Scottish Information
Commissioner for a decision as to whether we have handled your request
properly.

 

Information relating to your right to seek review is available from the
Scottish Information Commissioner's web page at:

 

[3]http://www.itspublicknowledge.info/YourR...  

 

or by contacting the Scottish Information Commissioner's Office at the
following address:

 

Scottish Information Commissioner,

Kinburn Castle,

Doubledykes Road,

St Andrews,

Fife KY16 9DS

Telephone: 01334 464610

Fax: 01334 464611

E-mail: [4][email address]  

Website:
[5]http://www.itspublicknowledge.info/home/...

 

Finally, should you wish to discuss the contents of this email, please do
not hesitate to contact me

 

Kind regards

 

 

 

FOISA Team

Heriot-Watt University

Governance and Legal Services

Edinburgh Campus

Riccarton

Edinburgh EH14 4AS

 

 

 

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