Dear University of Surrey,

What IT Research providers are you using for your IT Services department, Academic Staff and Students? (research access through electronic for computing students/information technology)

Do you have a subscription with Gartner?

How much do you pay annually for this subscription?

When does this subscription end?

Who makes the decision to acquire, is it Library or IT Services?

Who can I contact to speak about providing technology based research?

(more info - I would like to know if the University currently uses IT research providers such as Gartner or Forrester for their IT Services AND/OR Students, AND/OR Academic Staff. These providers would usually provide information on technology so market shares, forecasts, information on vendors.

I would also like to know what position in the university selects e-resources. so is there a director of information, or CIO, or Head of Library. who are the people involved in decision making)

Yours faithfully,

Dan Walk

University of Surrey

Dear Dan Walk

Thank you for your request for information.

We will send a reply within 20 working days.

Yours sincerely

Kay Butcher

Information Compliance Unit
Old Estates Building
University of Surrey
Guildford
GU2 7XH

University of Surrey

Dear Dan Walk

I am writing in reply to your request for information dated 8 September.

Here are the University's replies to your questions:

1.What IT Research providers are you using for your IT Services department, Academic Staff and Students? (research access through electronic for computing students/information technology)
Gartner
2.Do you have a subscription with Gartner?
Yes
3.How much do you pay annually for this subscription?
£50,100+VAT
4.When does this subscription end?
31st July 2020
5.Who makes the decision to acquire, is it Library or IT Services?
IT Services
6.Who can I contact to speak about providing technology based research?
Chief Information Officer
7. (more info - I would like to know if the University currently uses IT research providers such as Gartner or Forrester for their IT Services AND/OR Students, AND/OR Academic Staff. These providers would usually provide information on technology so market shares, forecasts, information on vendors.
Yes, for IT Services, Students and Academic Staff
8. I would also like to know what position in the university selects e-resources. so is there a director of information, or CIO, or Head of Library. who are the people involved in decision making)
For Gartner it is the Chief Information Officer.

Yours sincerely

Kay Butcher

Information Compliance Unit
Old Estates Building
University of Surrey
Guildford
GU2 7XH

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