Dear University of Kent,

What IT Research providers are you using for your IT Services department, Academic Staff and Students? (research access through electronic for computing students/information technology)

Do you have a subscription with Gartner?

How much do you pay annually for this subscription?

When does this subscription end?

Who makes the decision to acquire, is it Library or IT Services?

Who can I contact to speak about providing technology based research?

(more info - I would like to know if the University currently uses IT research providers such as Gartner or Forrester for their IT Services AND/OR Students, AND/OR Academic Staff. These providers would usually provide information on technology so market shares, forecasts, information on vendors.

I would also like to know what position in the university selects e-resources. so is there a director of information, or CIO, or Head of Library. who are the people involved in decision making)

Yours faithfully,

Dan Walk

Foi, University of Kent

Dear Mr Walk

Thank you for your information request. We will respond within 20 working days.

Yours sincerely

Alan Martin
Information Compliance Officer
FOI Practitioner

University of Kent
[University of Kent request email]
www.kent.ac.uk/infocompliance/

Foi, University of Kent

1 Attachment

Dear Mr Walk

 

Thank you for your information request, received on 08/09/2017.  Please
find our response as follows:

 

What IT Research providers are you using for your IT Services department,
Academic Staff and Students? (research access through electronic for
computing students/information technology)

 

Do you have a subscription with Gartner?

Yes

 

How much do you pay annually for this subscription?

This information is withheld under section 43 (Commercial interests) under
the Freedom of Information Act.  This exemption is subject to a public
interest test.  It is in the public interest for the University to be
accountable for how it spends public money.  It is also in the public
interest to protect companies from commercial detriment via the disclosure
of their pricing.  On balance, the result of the public interest test is
to withhold the subscription cost.

 

When does this subscription end?

31^st December 2018

 

Who makes the decision to acquire, is it Library or IT Services?

IT Services

 

Who can I contact to speak about providing technology based research?

Enquiries can be directed via our [1]helpdesk.

 

(more info - I would like to know if the University currently uses IT
research providers such as Gartner or Forrester for their IT Services
AND/OR Students, AND/OR Academic Staff. These providers would usually
provide information on technology so market shares, forecasts, information
on vendors.

The Gartner subscription is used by Information Services staff, mostly to
support the work of IT Services.

 

I would also like to know what position in the university selects
e-resources. so is there a director of information, or CIO, or Head of
Library. who are the people involved in decision making)

There is not a single position; suppliers can contact us via
[2][email address]  

 

 

If you are unhappy with the way your request for information has been
handled, you can request a review by writing to: Freedom of Information
Team, The Registry, University of Kent, Canterbury, CT2 7NZ.

 

If you remain dissatisfied with the handling of your request or complaint,
you have a right to appeal to the Information Commissioner at: The
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF. Telephone: 0303 123 1113 Website: [3]www.ico.org.uk.

 

There is no charge for making an appeal.

 

Yours sincerely

 

Alan Martin

Head of Data Protection

 

University of Kent

E-mail:[4][University of Kent request email]  Web: [5]http://www.kent.ac.uk/infocompliance

 

References

Visible links
1. https://www.kent.ac.uk/is/contact/index....
2. mailto:[email address]
3. http://www.ico.org.uk/
4. mailto:[University of Kent request email]
5. http://www.kent.ac.uk/infocompliance

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