University bus service subsidies

Adam Hodgson made this Freedom of Information request to University of Exeter

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear University of Exeter,

I am writing to request information under the Freedom of Information Act 2000.

I would like to know:

1. The subsidies provided by the university, to external bus companies operating university bus routes, for the last 5 complete academic years (2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Any other subsidy provided
If the breakdown is not possible, a single subsidy figure for each academic year would be acceptable.

2. The expenditure on, and income from, any university provided bus services, including shuttle buses, for the last 5 complete academic years (2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Bus staff salary
o Equipment costs, covering vehicles and facilities
o Any other operating costs
If the breakdown is not possible, a single expenditure and single income figure for each academic year would be acceptable.

3. The number of complaints received by the university regarding university bus services, for the last 5 complete academic years (2014/15 to 2018/19).

If the data is collected in financial years, rather than academic years, please do provide the information in this format, for the last 5 financial years (including 2018-19 if possible), making it clear which format has been used.

Yours faithfully,

Adam Hodgson

InformationGovernance mailbox, University of Exeter

Dear Adam,

Thank you for your request under the information Act of 2000. Your reference number is FOI20-135.

We will consider your request and respond in due course.

The data you provide to allow us to process your request is collected so that you are able to exercise your lawful rights under the Freedom of Information Act. Your personal data will be held by the Information Governance Office and shared with relevant staff as necessary.

Once a request has been completed, the relevant data will be held by the Information Governance Office for three years in line with ICO guidance, this is to ensure the University has fully carried out its requirements under the legislation.

For further information on how we process your personal data, please see: http://www.exeter.ac.uk/dataprotection/

The University should respond to your FOI request as soon as possible and no later than twenty working days after the date of receipt of the request. Should The University be required to undertake a public interest test relating to the potential application of a qualified exemption we may extend the time frame by up to twenty additional days. Please be aware that our response time takes into account the workloads of the Information Governance Office and relevant data owners and will therefore not always correlate with the complexity of the request. Should The University seek clarification any resulting time spent awaiting communication will not be counted against that time limit.

Regards,

Information Governance Officer

University of Exeter
www.exeter.ac.uk
Lafrowda House, St. German’s Road, Exeter, EX4 6TL

This email and any attachment may contain information that is confidential, privileged, or subject to copyright, and which may be exempt from disclosure under applicable legislation. It is intended for the addressee only. If you received this message in error, please let me know and delete the email and any attachments immediately. The University will not accept responsibility for the accuracy/completeness of this email and its attachments.

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InformationGovernance mailbox, University of Exeter

Dear Adam,

Due to the exceptional circumstances caused by current global events there may be some delay in responding to your information request. Following the guidance from the ICO the Information Governance Team continue to work to the timelines set out in law however while the University transitions to new working practices there may be some delays to the responses we receive from data owners and other colleagues across the organisation.

To avoid any of these delays we would urge you to check public data sources including the University website, HESA, UCAS and the Research Councils. Please also ensure that your request is clearly stated so that we can ensure we are directing requests to the most appropriate areas of the business.
Kind regards,
Information Governance Officer

University of Exeter
http://www.exeter.ac.uk/foi/summary/
Lafrowda House, St. German’s Road, Exeter, EX4 6TL

This email and any attachment may contain information that is confidential, privileged, or subject to copyright, and which may be exempt from disclosure under applicable legislation. It is intended for the addressee only. If you received this message in error, please let me know and delete the email and any attachments immediately. The University will not accept responsibility for the accuracy/completeness of this email and its attachments.

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InformationGovernance mailbox, University of Exeter

1 Attachment

Dear Adam,

Please find the University's response to your Freedom of Information Request attached.

Kind regards,
Information Governance Officer

University of Exeter
http://www.exeter.ac.uk/foi/summary/
Lafrowda House, St. German’s Road, Exeter, EX4 6TL

This email and any attachment may contain information that is confidential, privileged, or subject to copyright, and which may be exempt from disclosure under applicable legislation. It is intended for the addressee only. If you received this message in error, please let me know and delete the email and any attachments immediately. The University will not accept responsibility for the accuracy/completeness of this email and its attachments.

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