University bus service subsidies

The request was partially successful.

Dear Roehampton University,

I am writing to request information under the Freedom of Information Act 2000.

I would like to know:

1. The subsidies provided by the university, to external bus companies operating university bus routes, for the last 5 complete academic years (2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Any other subsidy provided
If the breakdown is not possible, a single subsidy figure for each academic year would be acceptable.

2. The expenditure on, and income from, any university provided bus services, including shuttle buses, for the last 5 complete academic years (2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Bus staff salary
o Equipment costs, covering vehicles and facilities
o Any other operating costs
If the breakdown is not possible, a single expenditure and single income figure for each academic year would be acceptable.

3. The number of complaints received by the university regarding university bus services, for the last 5 complete academic years (2014/15 to 2018/19).

If the data is collected in financial years, rather than academic years, please do provide the information in this format, for the last 5 financial years (including 2018-19 if possible), making it clear which format has been used.

Yours faithfully,

Adam Hodgson

Afia Nicholas, Roehampton University

Dear Adam,

Receipt of your FOI request is acknowledged.

Regards,

Afia Nicholas
Student Casework Officer
University Secretariat
University of Roehampton | London | SW15 5PU

Extension: 7252

[1][email address]| [2]www.roehampton.ac.uk

--------------------------------------------------------------------------

From: Adam Hodgson <[FOI #655207 email]>
Sent: 15 March 2020 12:45
To: FOI <[Roehampton University request email]>
Subject: Freedom of Information request - University bus service subsidies
 
Dear Roehampton University,

I am writing to request information under the Freedom of Information Act
2000.

I would like to know:

1. The subsidies provided by the university, to external bus companies
operating university bus routes, for the last 5 complete academic years
(2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Any other subsidy provided
If the breakdown is not possible, a single subsidy figure for each
academic year would be acceptable.

2. The expenditure on, and income from, any university provided bus
services, including shuttle buses, for the last 5 complete academic years
(2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Bus staff salary
o Equipment costs, covering vehicles and facilities
o Any other operating costs
If the breakdown is not possible, a single expenditure and single income
figure for each academic year would be acceptable.

3. The number of complaints received by the university regarding
university bus services, for the last 5 complete academic years (2014/15
to 2018/19).

If the data is collected in financial years, rather than academic years,
please do provide the information in this format, for the last 5 financial
years (including 2018-19 if possible), making it clear which format has
been used.

Yours faithfully,

Adam Hodgson

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #655207 email]

Is [Roehampton University request email] the wrong address for Freedom of Information
requests to Roehampton University? If so, please contact us using this
form:
[3]https://eur02.safelinks.protection.outlo...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[4]https://eur02.safelinks.protection.outlo...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[5]https://eur02.safelinks.protection.outlo...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

Consider the environment. Please do not print this e-mail unless you
really need to.

show quoted sections

FOI, Roehampton University

Dear Mr Hodgson
Apologies if your request has already been acknowledged, with my colleague
and I both working from home, although we share access to the FOI email
account, sometimes there is a disconnect.
The colleagues who I will approach for the information requested are also
working from home and/or are part of the University's senior team who are
closely involved in the day to day response to the changes in teaching and
working practices at the University.  
It may not be possible to respond to your request within the statutory
period therefore, although we will endeavour to do so.  I will keep you
updated if this is likely to be the case.
Regards
Alison Bainbridge
Information Access Manager (& Data Protection Officer)
020 8392 3104 (will forward)

--------------------------------------------------------------------------

From: Adam Hodgson <[FOI #655207 email]>
Sent: 15 March 2020 12:45
To: FOI <[Roehampton University request email]>
Subject: Freedom of Information request - University bus service subsidies
 
Dear Roehampton University,

I am writing to request information under the Freedom of Information Act
2000.

I would like to know:

1. The subsidies provided by the university, to external bus companies
operating university bus routes, for the last 5 complete academic years
(2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Any other subsidy provided
If the breakdown is not possible, a single subsidy figure for each
academic year would be acceptable.

2. The expenditure on, and income from, any university provided bus
services, including shuttle buses, for the last 5 complete academic years
(2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Bus staff salary
o Equipment costs, covering vehicles and facilities
o Any other operating costs
If the breakdown is not possible, a single expenditure and single income
figure for each academic year would be acceptable.

3. The number of complaints received by the university regarding
university bus services, for the last 5 complete academic years (2014/15
to 2018/19).

If the data is collected in financial years, rather than academic years,
please do provide the information in this format, for the last 5 financial
years (including 2018-19 if possible), making it clear which format has
been used.

Yours faithfully,

Adam Hodgson

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #655207 email]

Is [Roehampton University request email] the wrong address for Freedom of Information
requests to Roehampton University? If so, please contact us using this
form:
[1]https://eur02.safelinks.protection.outlo...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://eur02.safelinks.protection.outlo...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[3]https://eur02.safelinks.protection.outlo...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

Consider the environment. Please do not print this e-mail unless you
really need to.

show quoted sections

FOI, Roehampton University

1 Attachment

Dear Mr Hodgson
With reference to the FOI request below and with apologies for the delay,
please find our response attached.
Regards
Alison Bainbridge
Information Access Manager (& Data Protection Officer)
020 8392 3104

--------------------------------------------------------------------------

From: Adam Hodgson <[FOI #655207 email]>
Sent: 15 March 2020 12:45
To: FOI <[Roehampton University request email]>
Subject: Freedom of Information request - University bus service subsidies
 
Dear Roehampton University,

I am writing to request information under the Freedom of Information Act
2000.

I would like to know:

1. The subsidies provided by the university, to external bus companies
operating university bus routes, for the last 5 complete academic years
(2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Any other subsidy provided
If the breakdown is not possible, a single subsidy figure for each
academic year would be acceptable.

2. The expenditure on, and income from, any university provided bus
services, including shuttle buses, for the last 5 complete academic years
(2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Bus staff salary
o Equipment costs, covering vehicles and facilities
o Any other operating costs
If the breakdown is not possible, a single expenditure and single income
figure for each academic year would be acceptable.

3. The number of complaints received by the university regarding
university bus services, for the last 5 complete academic years (2014/15
to 2018/19).

If the data is collected in financial years, rather than academic years,
please do provide the information in this format, for the last 5 financial
years (including 2018-19 if possible), making it clear which format has
been used.

Yours faithfully,

Adam Hodgson

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #655207 email]

Is [Roehampton University request email] the wrong address for Freedom of Information
requests to Roehampton University? If so, please contact us using this
form:
[1]https://eur02.safelinks.protection.outlo...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://eur02.safelinks.protection.outlo...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[3]https://eur02.safelinks.protection.outlo...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

Consider the environment. Please do not print this e-mail unless you
really need to.

show quoted sections