University bus service subsidies

Adam Hodgson made this Freedom of Information request to Heriot-Watt University as part of a batch sent to 11 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Response to this request is long overdue. By law, under all circumstances, Heriot-Watt University should have responded by now (details). You can complain by requesting an internal review.

Dear Heriot-Watt University,

I am writing to request information under the Freedom of Information Act 2000.

I would like to know:

1. The subsidies provided by the university, to external bus companies operating university bus routes, for the last 5 complete academic years (2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Any other subsidy provided
If the breakdown is not possible, a single subsidy figure for each academic year would be acceptable.

2. The expenditure on, and income from, any university provided bus services, including shuttle buses, for the last 5 complete academic years (2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Bus staff salary
o Equipment costs, covering vehicles and facilities
o Any other operating costs
If the breakdown is not possible, a single expenditure and single income figure for each academic year would be acceptable.

3. The number of complaints received by the university regarding university bus services, for the last 5 complete academic years (2014/15 to 2018/19).

If the data is collected in financial years, rather than academic years, please do provide the information in this format, for the last 5 financial years (including 2018-19 if possible), making it clear which format has been used.

Yours faithfully,

Adam Hodgson

Freedom of Information, Heriot-Watt University

Automated Acknowledgement

Thank you for your information request. As a Scottish University, we
comply with our country’s own legislation: either the Freedom of
Information (Scotland) Act 2002 or the Environmental Information
(Scotland) Regulations 2004.

We are continuing to receive a high volume of information requests and so
we aim to respond within the statutory deadline, taking into account any
Scottish Bank Holidays.

If you are contacting the University in respect of your own personal
information or data, please redirect your request to
[1][email address]

Scottish Information Commissioner Guidelines

Further information about timescales for responding to requests for
information and your rights under Scottish legislation can be found on the
Scottish Information Commissioner's website:

[2]http://www.itspublicknowledge.info/YourR...

or by contacting the Scottish Information Commissioner's Office at the
following address:

Scottish Information Commissioner,
Kinburn Castle,
Doubledykes Road, St Andrews,
Fife KY16 9DS
Telephone: 01334 464610
Fax: 01334 464611
E-mail: [email address]
Website: www.itspublicknowledge.info

Information Governance Team
Governance and Legal Services
Heriot-Watt University
Edinburgh Campus
Riccarton
Edinburgh EH14 4AS

show quoted sections