University bus service subsidies

The request was successful.

Dear Coventry University,

I am writing to request information under the Freedom of Information Act 2000.

I would like to know:

1. The subsidies provided by the university, to external bus companies operating university bus routes, for the last 5 complete academic years (2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Any other subsidy provided
If the breakdown is not possible, a single subsidy figure for each academic year would be acceptable.

2. The expenditure on, and income from, any university provided bus services, including shuttle buses, for the last 5 complete academic years (2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Bus staff salary
o Equipment costs, covering vehicles and facilities
o Any other operating costs
If the breakdown is not possible, a single expenditure and single income figure for each academic year would be acceptable.

3. The number of complaints received by the university regarding university bus services, for the last 5 complete academic years (2014/15 to 2018/19).

If the data is collected in financial years, rather than academic years, please do provide the information in this format, for the last 5 financial years (including 2018-19 if possible), making it clear which format has been used.

Yours faithfully,

Adam Hodgson

Freedom of Information requests, Coventry University

Dear Adam,

REF: Freedom of Information Request – FOIA1167

Please accept this email as an acknowledgment that we have received your request below. Please could I ask that you quote the above reference number in all future correspondence with us in respect of this request.

The University will deal with this request under the provisions of the Freedom of Information Act 2000 and will provide a response to you by the statutory deadline of 10th April 2020.

Kind regards,

Diana Dinu| Registry Officer |Information Governance Unit
Coventry University, Portal House, Floor 3, 163 New Union Street, Coventry, CV1 2PL
T: 02477657572 M: 07557425569 | E: [email address] | W: www.coventry.ac.uk
Please see Information Governance Unit (IGU) site for more information here .
Report a data breach here

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Freedom of Information requests, Coventry University

Dear Adam,

REF: Freedom of Information Request – FOIA1167

Further to my email below, can you please clarify whether by bus services you mean specified routes running loops round campus/city?

Please be advised that we have a statutory deadline of 20 working days to respond to your request. However, this deadline will be extended while we await clarification from you.

Kind regards,

Diana Dinu| Registry Officer |Information Governance Unit
Coventry University, Portal House, Floor 3, 163 New Union Street, Coventry, CV1 2PL
T: 02477657572 M: 07557425569 | E: [email address] | W: www.coventry.ac.uk
Please see Information Governance Unit (IGU) site for more information here .
Report a data breach here.

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Dear Freedom of Information requests,

Yes, I mean any specific routes designed to serve university facilities, either on campus or in the city.

Yours sincerely,

Adam Hodgson

Freedom of Information requests, Coventry University

1 Attachment

Dear Adam,

 

REF: FOIA1167

 

The University has completed its search for the information requested by
you under the Freedom of Information Act. 

 

In response to your request for information held by the University in
regards to University Bus Service subsidies, please see below responses in
red.

 

1. The subsidies provided by the university, to external bus companies
operating university bus routes, for the last 5 complete academic years
(2014/15 to 2018/19), broken down by the following where possible:

o Student travel

o University staff travel

o Any other subsidy provided

If the breakdown is not possible, a single subsidy figure for each
academic year would be acceptable.

 

R: We do not provide subsidies to any companies operating University
shuttle routes.

 

Q: 2. The expenditure on, and income from, any university provided bus
services, including shuttle buses, for the last 5 complete academic years
(2014/15 to 2018/19), broken down by the following where possible:

o Student travel

o University staff travel

o Bus staff salary

o Equipment costs, covering vehicles and facilities

o Any other operating costs

 

If the breakdown is not possible, a single expenditure and single income
figure for each academic year would be acceptable.

 

Our shuttle service has only been in place for the last 18 months, please
see the expenditure below.

 

Oct Oct
2018- 2019-
Oct March
Year 2019 2020
Total £27,600 £13,800

 

We do not get any income from the shuttle service as students and staff
are not charged.

 

3.The number of complaints received by the university regarding university
bus services, for the last 5 complete academic years (2014/15 to 2018/19).

 

We have not received any complaints regarding the shuttle service.

 

Kind regards,

 

Deanna

 

Diana Dinu| Registry Officer |Information Governance Unit

Coventry University, Portal House, Floor 3, 163 New Union Street,
Coventry, CV1 2PL

T: 02477657572 M: 07557425569 | E: [1][email address] |
W: [2]www.coventry.ac.uk        

Please see Information Governance Unit (IGU) site for more
information [3]here .

Report a data breach [4]here.

[5]cid:image002.png@01D53BAE.9E7454F0

Due to Government advice and Group policy in relation to Covid-19, the
Information Governance Unit are currently working remotely.  We have taken
steps to minimise any impact on service delivery, however, given the
unprecedented circumstances, it is more important than ever that that you
provide all required information as and when requested in order to avoid
delays.

 

Ongoing matters will be dealt with as quickly as possible and if your
email relates to a new enquiry, please submit to the relevant inbox, as
per the usual process.  Failure to do so will result in delay.

 

Freedom of Information Requests - [6][Coventry University request email]

Data Subject Access Requests - [7][email address]

Data Protection Impact Assessments - [8][email address]

Data Breaches - [9][email address]

Disclosures - [10][email address]

 

For all other enquiries - [11][email address]

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