University bus service subsidies

The request was successful.

Dear University of West London,

I am writing to request information under the Freedom of Information Act 2000.

I would like to know:

1. The subsidies provided by the university, to external bus companies operating university bus routes, for the last 5 complete academic years (2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Any other subsidy provided
If the breakdown is not possible, a single subsidy figure for each academic year would be acceptable.

2. The expenditure on, and income from, any university provided bus services, including shuttle buses, for the last 5 complete academic years (2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Bus staff salary
o Equipment costs, covering vehicles and facilities
o Any other operating costs
If the breakdown is not possible, a single expenditure and single income figure for each academic year would be acceptable.

3. The number of complaints received by the university regarding university bus services, for the last 5 complete academic years (2014/15 to 2018/19).

If the data is collected in financial years, rather than academic years, please do provide the information in this format, for the last 5 financial years (including 2018-19 if possible), making it clear which format has been used.

Yours faithfully,

Adam Hodgson

Salima Khan, University of West London

Dear Adam Hodgson

 

We have received your request under the Freedom Of Information Act.

 

We aim to respond to your request within 20 university working days. You
will be informed of the reasons if the reply cannot be given on time.

 

Kind regards

 

Salima Khan

Complaints and Compliance Administrator

 [email address]  |  +44(0)208 231 0120

 University of West London, WK.03.007, St Mary’s Road, Ealing, London W5
5RF

 

On 15/03/2020, 13:05, "Adam Hodgson"
<[FOI #655277 email]> wrote:

 

    Dear University of West London,

   

    I am writing to request information under the Freedom of Information
Act 2000.

   

    I would like to know:

   

    1. The subsidies provided by the university, to external bus companies
operating university bus routes, for the last 5 complete academic years
(2014/15 to 2018/19), broken down by the following where possible:

    o Student travel

    o University staff travel

    o Any other subsidy provided

    If the breakdown is not possible, a single subsidy figure for each
academic year would be acceptable.

   

    2. The expenditure on, and income from, any university provided bus
services, including shuttle buses, for the last 5 complete academic years
(2014/15 to 2018/19), broken down by the following where possible:

    o Student travel

    o University staff travel

    o Bus staff salary

    o Equipment costs, covering vehicles and facilities

    o Any other operating costs

    If the breakdown is not possible, a single expenditure and single
income figure for each academic year would be acceptable.

   

    3. The number of complaints received by the university regarding
university bus services, for the last 5 complete academic years (2014/15
to 2018/19).

   

    If the data is collected in financial years, rather than academic
years, please do provide the information in this format, for the last 5
financial years (including 2018-19 if possible), making it clear which
format has been used.

   

    Yours faithfully,

   

    Adam Hodgson

   

    -------------------------------------------------------------------

   

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Data Requests, University of West London

Dear Adam Hodgson

 

We apologise for the delay in providing you with a response, due to the
current COVID-19 pandemic, staff at the University are not able to access
all files and facilities. You will receive a response to your request in
due time.

 

Thank you for your patience.

 

Kind regards

 

Salima Khan

Complaints and Compliance Administrator

University of West London, St Mary’s Road, W5 5RF | WK.03.007

0208 231 0120 | [1][email address]

 

 

From: Salima Khan <[email address]>
Date: Thursday, 19 March 2020 at 13:03
To: Adam Hodgson <[FOI #655277 email]>
Subject: A.Hodgson. FOI Request - Bus Service. Acknowledgment

 

Dear Adam Hodgson

 

We have received your request under the Freedom Of Information Act.

 

We aim to respond to your request within 20 university working days. You
will be informed of the reasons if the reply cannot be given on time.

 

Kind regards

 

Salima Khan

Complaints and Compliance Administrator

 [email address]  |  +44(0)208 231 0120

 University of West London, WK.03.007, St Mary’s Road, Ealing, London W5
5RF

 

show quoted sections

Data Requests, University of West London

Dear Adam Hodgson

 

Unfortunately the University will not be open until further notice,
therefore we will be unable to provide you with a response to your request
at this moment.

 

We are suspending your request until 14 September 2020 and we will update
you regarding your request on this day.

 

I apologise for the inconvenience caused.

 

Kind regards

 

Salima Khan

Complaints and Compliance Administrator

University of West London, St Mary’s Road, W5 5RF | WK.03.007

0208 231 0120 | [1][email address]

 

 

 

 

From: Data Requests <[University of West London request email]>
Date: Tuesday, 14 April 2020 at 10:17
To: Adam Hodgson <[FOI #655277 email]>
Subject: Re: A.Hodgson. FOI Request - Bus Service. Acknowledgment

 

Dear Adam Hodgson

 

We apologise for the delay in providing you with a response, due to the
current COVID-19 pandemic, staff at the University are not able to access
all files and facilities. You will receive a response to your request in
due time.

 

Thank you for your patience.

 

Kind regards

 

Salima Khan

Complaints and Compliance Administrator

University of West London, St Mary’s Road, W5 5RF | WK.03.007

0208 231 0120 | [2][email address]

 

 

From: Salima Khan <[email address]>
Date: Thursday, 19 March 2020 at 13:03
To: Adam Hodgson <[FOI #655277 email]>
Subject: A.Hodgson. FOI Request - Bus Service. Acknowledgment

 

Dear Adam Hodgson

 

We have received your request under the Freedom Of Information Act.

 

We aim to respond to your request within 20 university working days. You
will be informed of the reasons if the reply cannot be given on time.

 

Kind regards

 

Salima Khan

Complaints and Compliance Administrator

 [email address]  |  +44(0)208 231 0120

 University of West London, WK.03.007, St Mary’s Road, Ealing, London W5
5RF

 

show quoted sections

Data Requests, University of West London

1 Attachment

Dear Adam

 

Please find attached a response to your request under the Freedom of
Information Act. We apologise for the delay in providing you with this.

 

Kind regards

 

Salima Khan

Complaints and Compliance Administrator

University of West London, St Mary’s Road, W5 5RF | WK.03.007

0208 231 0120 | [1][email address]

 

 

From: Data Requests <[University of West London request email]>
Date: Tuesday, 14 April 2020 at 10:17
To: Adam Hodgson <[FOI #655277 email]>
Subject: Re: A.Hodgson. FOI Request - Bus Service. Acknowledgment

 

Dear Adam Hodgson

 

We apologise for the delay in providing you with a response, due to the
current COVID-19 pandemic, staff at the University are not able to access
all files and facilities. You will receive a response to your request in
due time.

 

Thank you for your patience.

 

Kind regards

 

Salima Khan

Complaints and Compliance Administrator

University of West London, St Mary’s Road, W5 5RF | WK.03.007

0208 231 0120 | [2][email address]

 

 

From: Salima Khan <[email address]>
Date: Thursday, 19 March 2020 at 13:03
To: Adam Hodgson <[FOI #655277 email]>
Subject: A.Hodgson. FOI Request - Bus Service. Acknowledgment

 

Dear Adam Hodgson

 

We have received your request under the Freedom Of Information Act.

 

We aim to respond to your request within 20 university working days. You
will be informed of the reasons if the reply cannot be given on time.

 

Kind regards

 

Salima Khan

Complaints and Compliance Administrator

 [email address]  |  +44(0)208 231 0120

 University of West London, WK.03.007, St Mary’s Road, Ealing, London W5
5RF

 

show quoted sections