University bus service subsidies

Adam Hodgson made this Freedom of Information request to University of Northampton as part of a batch sent to 16 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear University of Northampton,

I am writing to request information under the Freedom of Information Act 2000.

I would like to know:

1. The subsidies provided by the university, to external bus companies operating university bus routes, for the last 5 complete academic years (2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Any other subsidy provided
If the breakdown is not possible, a single subsidy figure for each academic year would be acceptable.

2. The expenditure on, and income from, any university provided bus services, including shuttle buses, for the last 5 complete academic years (2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Bus staff salary
o Equipment costs, covering vehicles and facilities
o Any other operating costs
If the breakdown is not possible, a single expenditure and single income figure for each academic year would be acceptable.

3. The number of complaints received by the university regarding university bus services, for the last 5 complete academic years (2014/15 to 2018/19).

If the data is collected in financial years, rather than academic years, please do provide the information in this format, for the last 5 financial years (including 2018-19 if possible), making it clear which format has been used.

Yours faithfully,

Adam Hodgson

Maggie Peach, University of Northampton

1 Attachment

Our ref: 01787/FoI/16Mar2020

 

16^th March 2020

 

Dear Mr. Hodgson

 

I am writing in acknowledgement of your request for information dated
15^th March, 2020, which has been received by the University and passed to
me as the University’s Freedom of Information Officer for action.

 

Your request for information has been assigned the number referenced above
and will be treated in accordance with the provisions of the Freedom of
Information Act 2000. We will endeavour to provide you with an answer
before the statutory deadline, however please note that under the
provisions of the Act the University has until 15^th April, 2020 to
respond to your request.

 

Yours Sincerely

 

Maggie Peach

 

ppPhil Oakman

Records Manager

 

 

 

Maggie Peach

Records Management Officer

 

University of Northampton

Newton

St George’s Avenue

Northampton

NN2 6JB

 

telephone : 01604 893503

email : [1][email address]

 

[2]https://tundra2.northampton.ac.uk/otcs/l...

 

University of Northampton: Transforming Lives and Inspiring Change
www.northampton.ac.uk This e-mail is private and may be confidential and
is for the intended recipient only. If you are not the intended recipient
you are strictly prohibited from using, printing, copying, distributing or
disseminating this e-mail or any information contained in it. We virus
scan all E-mails leaving The University of Northampton but no warranty is
given that this E-mail and any attachments are virus free. You should
undertake your own virus checking. The right to monitor E-mail
communications through our networks is reserved by us.

References

Visible links
1. mailto:[email address]

Annette Reeves, University of Northampton

2 Attachments

[1]cid:image001.png@01D4E948.C4552AE0

 

 

Our ref: 01781/FoI/16Mar2020

 

15^th April 2020

 

Dear Adam Hodgson

 

I write in response to your request for information dated 15^th March 2020
received by the University and passed to me as the University’s Freedom of
Information Officer for action.

 

In answer to your request for:

 

 1. The subsidies provided by the university, to external bus companies
operating university bus routes, for the last 5 complete academic
years (2014/15 to 2018/19), broken down by the following where
possible:
o Student travel
o University staff travel
o Any other subsidy provided
If the breakdown is not possible, a single subsidy figure for each
academic year would be acceptable.

 

The bus subsidies paid each year by the University of Northampton to bus
company UNO are as follows:

 

2015-16                      £1,090,000

2016-17                      £1.190,000

2017-18                      £1,250,000

2018-19                      £1,920,000

2019-20                      £1,750,000

2. The expenditure on, and income from, any university provided bus
services, including shuttle buses, for the last 5 complete academic years
(2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Bus staff salary
o Equipment costs, covering vehicles and facilities
o Any other operating costs
If the breakdown is not possible, a single expenditure and single income
figure for each academic year would be acceptable.

This information is not held by the University of Northampton.

UNO is a limited company and runs routes which are accessible by students,
staff and other members of the public more generally.

3. The number of complaints received by the university regarding
university bus services, for the last 5 complete academic years (2014/15
to 2018/19).

 

The University has received the following number of complaints. The
complaints received are no longer available prior to 2018. Please note
that these figures reflect only those received by the University. The bus
company is a limited company and has its own complaints procedures.

 

2018                           12 complaints

2019                           8 complaints

2020 to date                1 complaint

 

I hope the University has made its response in a clear and constructive
manner; however, if you consider the University has handled your request
unfairly you are entitled to follow the process set out in our standard
advice on the University's Freedom of Information Complaints Procedure
which is available online at:

[2]University FoI complaints procedure

 

 

Yours sincerely

 

Annette Reeves

 

On behalf of:

 

Phil Oakman

Records Manager

 

Annette Reeves

Records Management Administrator

Records Management Office

Tel. (01604) 892963

 

[3]cid:BDCAE6FE-7A6F-4E28-A037-F0391F3D0A2D

 

[4]northampton.ac.uk

 

University of Northampton, Newton

St Georges Avenue, Northampton, NN2 6JB

 

Follow the story on social media

[5]http://www.northampton.ac.uk/social-medi...

 

Copyright

All information the University sends in response to Freedom of Information
requests will, where appropriate, be the sole property of The University
of Northampton and is protected by copyright.

The University of Northampton asserts its moral rights in respect of its
information. Information is made available to you strictly on the
conditions that:-

o it is for personal research;
o the information may not be copied, manipulated, republished,
redistributed or otherwise   made available to any other person or
placed on a website or online service.

Any infringements of The University of Northampton’s intellectual property
rights may result in legal action

 

University of Northampton: Transforming Lives and Inspiring Change
www.northampton.ac.uk This e-mail is private and may be confidential and
is for the intended recipient only. If you are not the intended recipient
you are strictly prohibited from using, printing, copying, distributing or
disseminating this e-mail or any information contained in it. We virus
scan all E-mails leaving The University of Northampton but no warranty is
given that this E-mail and any attachments are virus free. You should
undertake your own virus checking. The right to monitor E-mail
communications through our networks is reserved by us.

References

Visible links
2. http://tundrasearch.northampton.ac.uk/re...
4. http://www.northampton.ac.uk/
5. http://www.northampton.ac.uk/social-medi...