University bus service subsidies

The request was successful.

Dear Aberystwyth University,

I am writing to request information under the Freedom of Information Act 2000.

I would like to know:

1. The subsidies provided by the university, to external bus companies operating university bus routes, for the last 5 complete academic years (2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Any other subsidy provided
If the breakdown is not possible, a single subsidy figure for each academic year would be acceptable.

2. The expenditure on, and income from, any university provided bus services, including shuttle buses, for the last 5 complete academic years (2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Bus staff salary
o Equipment costs, covering vehicles and facilities
o Any other operating costs
If the breakdown is not possible, a single expenditure and single income figure for each academic year would be acceptable.

3. The number of complaints received by the university regarding university bus services, for the last 5 complete academic years (2014/15 to 2018/19).

If the data is collected in financial years, rather than academic years, please do provide the information in this format, for the last 5 financial years (including 2018-19 if possible), making it clear which format has been used.

Yours faithfully,

Adam Hodgson

Info Compliance [infstaff], Aberystwyth University

1 Attachment

Dear Mr Hodgson,  

 

Thank you for your request for information, received by Aberystwyth
University on 15^th March 2020, in which you requested the following
information:

1. The subsidies provided by the university, to external bus companies
operating university bus routes, for the last 5 complete academic years
(2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Any other subsidy provided
If the breakdown is not possible, a single subsidy figure for each
academic year would be acceptable.

2. The expenditure on, and income from, any university provided bus
services, including shuttle buses, for the last 5 complete academic years
(2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Bus staff salary
o Equipment costs, covering vehicles and facilities
o Any other operating costs
If the breakdown is not possible, a single expenditure and single income
figure for each academic year would be acceptable.

3. The number of complaints received by the university regarding
university bus services, for the last 5 complete academic years (2014/15
to 2018/19).

If the data is collected in financial years, rather than academic years,
please do provide the information in this format, for the last 5 financial
years (including 2018-19 if possible), making it clear which format has
been used.

 

You will receive a response as soon as possible, and in any event not
later than in 20 working days (14^th April 2020). 

 

Yours sincerely,              

 

Julie Archer

 

 

 

[1]4B5CC4BE
   

Julie Archer Julie Archer
Rheolwr Llywodraethu Gwybodaeth Information Governance Manager
Llywodraethiant Governance

Llyfrgell Hugh Owen Hugh Owen Library, 
Prifysgol Aberystwyth, Aberystwyth University,
Penglais, Penglais,
Aberystwyth, Aberystwyth,
SY23 3DZ SY23 3DZ
DU UK

Ffôn: +44 (0) 1970 62 8593 Tel: +44 (0) 1970 62 8593
Gwefan: Website: [3]http://www.aber.ac.uk/en/infocompliance/
[2]http://www.aber.ac.uk/cy/infocompliance/ Twitter: @AberUniArchives
Twitter: @AberUniArchives

 

 

 

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https://www.aber.ac.uk/cy/accommodation/...
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https://www.aber.ac.uk/en/accommodation/...
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Aberystwyth University www.aber.ac.uk/en/
Welsh University of the Year - The Times & The Sunday Times 2020.
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3. http://www.aber.ac.uk/en/infocompliance/

Llywodraethu Gwybodaeth Information Governance [infstaff], Aberystwyth University

Dear Mr Hodgson,

 

I am writing in response to your recent request for information under the
Freedom of Information Act 2000 (‘the Act’).  

 

1.      The subsidies provided by the university, to external bus
companies operating university bus routes, for the last 5 complete
academic years (2014/15 to 2018/19), broken down by the following where
possible:

* Student travel
* University staff travel
* Any other subsidy provided

If the breakdown is not possible, a single subsidy figure for each
academic year would be acceptable.

 

No subsidies have been paid to external bus companies during the period in
question.

 

2.      The expenditure on, and income from, any university provided bus
services, including shuttle buses, for the last 5 complete academic years
(2014/15 to 2018/19), broken down by the following where possible:

* Student travel
* University staff travel
* Bus staff salary
* Equipment costs, covering vehicles and facilities
* Any other operating costs

If the breakdown is not possible, a single expenditure and single income
figure for each academic year would be acceptable.

 

The University does not provide any bus services.

 

3.      The number of complaints received by the university regarding
university bus services, for the last 5 complete academic years (2014/15
to 2018/19).

 

Year Number of complaints regarding the bus service
2015/16 11
2016/17 16
2017/18 23
2018/19 3

 

We do not hold this information prior to 2015/16.  

 

Yours sincerely,

 

Julie Archer

[1][IMG]
Julie Archer Julie Archer
Rheolwr Llywodraethu Gwybodaeth Information Governance Manager

Llywodraethiant Governance
Llyfrgell Hugh Owen, Penglais Hugh Owen Library, Penglais

Ffôn: +44 (0) 1970 628593 Phone: +44 (0) 1970 628593

Gwefan: [2]Llywodraethu Gwybodaeth Website: [3]Information Governance

----------------------------------------------------------------------------------------------------------------------
Pantycelyn yn agor mis Medi 2020.
https://www.aber.ac.uk/cy/accommodation/...
Pantycelyn opening September 2020.
https://www.aber.ac.uk/en/accommodation/...
----------------------------------------------------------------------------------------------------------------------
Prifysgol Aberystwyth www.aber.ac.uk/cy/
Prifysgol y Flwyddyn yng Nghymru - The Times & The Sunday Times 2020.

Aberystwyth University www.aber.ac.uk/en/
Welsh University of the Year - The Times & The Sunday Times 2020.
----------------------------------------------------------------------------------------------------------------------

References

Visible links
1. https://www.aber.ac.uk/en
2. https://www.aber.ac.uk/cy/information-go...
3. https://www.aber.ac.uk/en/information-go...