Universal Jobmatch, Jobcentre cannot see activity without permission whether claiming welfare benefits or not?

Frank Zola made this Freedom of Information request to Department for Work and Pensions

Waiting for an internal review by Department for Work and Pensions of their handling of this request.

From: Frank Zola

25 November 2012

Dear Department for Work and Pensions,

RE: Registration on Universal Jobmatch

1. Registration on Universal Jobmatch can be mandatory through a
Jobseekers' Direction or Claimant Commitment, does this also mean
that the Jobseeker on Welfare Benefits will also have to enable,
tick the online account box, to allow a Jobcentre Adviser see all
their personal jobseeking activity?

2. Can the Jobseeker register but not consent to let the Adviser
view activity (not tick the box)? The jobseeker cannot get a
sanction for not giving permission to an Adviser to let them view
account activity, as this requires voluntary consent?

3. What exact enacted or draft regulations and laws and sections of
laws and regulations can require a Jobseeker on Welfare Benefits,
like Jobseekers Allowance or Universal Credit, to allow on a
mandatory benefit conditional basis a Jobcentre Adviser to view
their Universal Jobmatch account activity?

4. Is fully informed consent required to register willingly or on a
mandatory basis? If consent to register and accept your online
Universal Jobmatch privacy policy is withheld, when mandated to
register will that result in a benefit sanction?

Yours faithfully,
Frank Zola

This is a duplicate request, (with amendments) as significant time
has elapsed since originally made and as Universal Jobmatch is
operational you should now be in a position to disclose the
information requested.

Yours faithfully,
Frank Zola

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From: DWP freedom-of-information-requests
Department for Work and Pensions

25 November 2012

This is an automated confirmation that your request for information has
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From: Frank Zola

7 January 2013

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an internal review of Department for Work
and Pensions's handling of my FOI request 'Universal Jobmatch,
Jobcentre cannot see activity without permission whether claiming
welfare benefits or not?'.

No answer

A full history of my FOI request and all correspondence is
available on the Internet at this address:
http://www.whatdotheyknow.com/request/un...

Yours faithfully,

Frank Zola

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From: DWP freedom-of-information-requests
Department for Work and Pensions

7 January 2013

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.

By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 

If your email is a Freedom of Information request you can normally
expect a response within 20 working days.

Should you have any further queries in connection with this request do
please contact us.

For further information on the Freedom of Information Act within DWP
please click on the link below.

[1]http://www.dwp.gov.uk/freedom-of-informa...

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References

Visible links
1. http://www.dwp.gov.uk/freedom-of-informa...

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From: DWP Digitalisation Programme Support
Department for Work and Pensions

8 January 2013


Attachment 4680 response PDF.pdf
16K Download View as HTML


Dear Frank Zola,

Attached is the response to your Freedom of Information request -
Universal Jobmatch, Jobcentre cannot see activity without permission
whether claiming welfare benefits or not?

<<4680 response PDF.pdf>>

Regards,

DWP Digitalisation Programme Support

show quoted sections

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From: DWP Digitalisation Programme Support
Department for Work and Pensions

31 January 2013


Attachment IR 20 4680 response.pdf
11K Download View as HTML


Dear Frank Zola

 

Please find attached the response to your Freedom of Information Internal
Review request: Universal Jobmatch, Jobcentre cannot see activity without
permission whether claiming welfare benefits or not?

 

Regards

 

DWP Digitalisation Programme Support

 

 

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jacky left an annotation ( 8 February 2013)

Quote-marks Yesterday, my Job Centre 'adviser' at WOOLWICH asked for access to my Jobmatch account. I said I hadn't given permission. He immediately told me that if I refused access, he could make me come in to the job centre every other day to prove I was looking for work. I offered to access the account while in the Job Centre so he could check, but that wasn't good enough. When I said OK, I would come in every other day, he changed his mind (obviously involved too much work for him) and has sent me on the mandatory month's unpaid work thing that I believe is for people who refuse help.

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www.consent.me.uk left an annotation ( 9 February 2013)

Quote-marks This DWP letter http://www.whatdotheyknow.com/request/14... might be useful to you and your 'Adviser' and www.UniversalJobmatch.me.uk

"You do not need to explain the reasons why you have chosen not to continue with your UJ account, but your adviser will need to know that you are no longer using this service. This is so that they can review and agree a new Jobseeker’s Agreement with you, to reflect what other steps you will be taking instead of using Universal Jobmatch to help improve your chances of finding work. "
http://www.whatdotheyknow.com/request/14...

You could inform the 'Adviser' that you use other recruitment websites that are equivalent to Universal Jobmatch...

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Mary Sanderson left an annotation ( 6 May 2013)

Quote-marks Jacky, you may find this helpful:

https://www.whatdotheyknow.com/request/1...

Identifying claimants suitable for MWA
15. A JSA claimant potentially suitable for MWA is one identified through the work targeted interview process, supported by use of the Customer Assessment Tool, as lacking, or failing to demonstrate, the focus and
discipline that is necessary to effectively:
• seek out and pursue job opportunities
• secure and retain employment
16. A JSA claimant who is unwilling to address a lack of work experience (even though he or she might be seeking out and pursuing job opportunities)
could also be suitable for MWA.
17. MWA may be beneficial for a claimant that has recently received a labour
market related sanction/disallowance, providing an opportunity for them to
develop the skills, disciplines and behaviours sought by employers.
18. As MWA places are limited, it is imperative that the provision is deployed appropriately. Where the primary barrier to a claimant finding work is a lack
of focus and discipline on their part, MWA has the potential to help them. But where that lack of focus and discipline has a serious underlying cause, for
example:
• a significant disability (whether physical or mental)
• a low level of basic skills
• a chaotic lifestyle due to drug/alcohol misuse or where the primary barrier is something else altogether, for example:
• a background that includes serious criminal convictions
MWA participation would only be beneficial, and therefore appropriate, if it were deployed as a step within a structured approach designed to address
the claimant’s multiple barriers. Deployed in isolation or as the first or primary step, MWA would be wholly inappropriate.

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Jason Davies left an annotation (26 June 2013)

Quote-marks Mary,

Don't know if you'll still be looking at this but if you are do you have a link to the MWA guidance you provided on an official website? There are certain parts of it which I need to be sure are still in whatever the current version is but I'm having no luck finding it online.

Thanks

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Mary Sanderson left an annotation (26 June 2013)

Quote-marks Sorry Jason, I am not working at CAB right now and volunteer in the community, so I have to raise FOI's to get latest information.

Usually what feels right, is right!

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