Dear Department for Work and Pensions,
I ask for official clarification of the law that states that it is mandatory for a job seekers allowance claimant to provide job centre plus advisers with access to their universal job match account and be required to provide print outs of job searching activities to their job centre plus adviser.
When a claimant attends the job centre they have to show the adviser what they have been doing to actively seek work in the time prior to when they last attended.
This is normally done by filling in an ES4JP form.
They then have to show this completed ES4JP form to the adviser who then submits it onto a DWP computer system as evidence in order for the JSA payment to be authorized to the claimant.
There has been an issue arising within job centre plus offices that is causing confusion for both claimants and staff.
This is based around the claimant being able to provide proof that what has been written on the ES4JP form has been done or not.
Some job centre plus advisers ask for access to a claimants universal job match account were as other advisers request that a claimant prints out proof of job search activities and then is asked to show these print outs to the adviser when they next attend the job centre plus office.
I ask if there is a mandatory requirement for a job seekers allowance claimant to have to do either of these two activities.
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