Universal Information solution

Dear Mr Jones

 

Request for information (LBBD/64548)

 

Thank you for your email received today requesting data on Universal
Information Solution/Personalisation Programme.

 

I have passed your email to our Adult Social Care Team who will assign an
officer to respond to your request by no later than 11 September 2012.

 

Whilst it is the Council policy to provide information wherever possible,
I need to advise you that there are a number of exemptions under the
Freedom of Information Act 2000.  These may prevent the Council from
releasing all or some of the information you have asked for.   You will,
however, be informed if this is the case and we will explain why.

 

Yours sincerely

 

 

 

 

The Complaints & FOI Team

 

 

Building a better life for all

 

Protect the environment and save trees; please only print if essential

 

 

show quoted sections

Dear Mr. Jones,

 

LBBD/64548

 

Your FOI request has been considered and the information is set out below

 

                  Q1.  Who is your Head of Personalisation /
Personalisation Programme Manager and what are their contact details?

 

                        We no longer have a Head of Personalisation
Programme within our service.

    

              Q2. Who is your Lead on Universal Information in Adult
Social Care?

 

Within Adult social care our Group Manager of First Response is Ms. Karen
West-Whylie.

    

            Q3. Do you currently have a Universal Information Solution in
Adult social care as part of the Personalisation Agenda?

 

We do currently have a Universal information solution in adult social
care.    

 

            Q4. If you do have a solution what is this called and where
can I find it?

 

Here a link to our solution which is provided by Quick heart:
 [1]http://adultsocialcare.lbbd.gov.uk/

    

    

    

If you need any more information, or if I can be of any further help,
please contact me.

If you are not satisfied with the way that I have dealt with your request
you can make a complaint by writing to the Corporate Complaints & FOI
Team, Room 104, Town Hall, 1 Town Square, Barking IG11 7LU.  Alternatively
you can make your complaint on-line at [2]www.barking-dagenham.gov.uk or
you can e-mail your complaint to [3][Barking and Dagenham Borough Council request email].

If you are still not satisfied, after following our Corporate Complaints
procedure, you can take your complaint to the Information Commissioner. 
Full details of how to do this will be made available on request.

Kind Regards,

 

 

Charlotte Owen Complaints and Information Officer, Children, Adults and
Community Services

London Borough of Barking and Dagenham | Room 218 | Barking Town Hall |
Barking | Essex | IG11 7LU

Phone: 020 8227 2111 | Fax: 020 8227 2156

Email: [4][email address] | Web:
[5]www.barking-dagenham.gov.uk

Facebook: [6]www.facebook.com/barkinganddagenham | Twitter:
[7]http://twitter.com/lbbdcouncil

Building a better life for all

P Protect the environment and save trees; please only print if essential

 

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References

Visible links
1. http://adultsocialcare.lbbd.gov.uk/
2. http://www.barking-dagenham.gov.uk/
3. mailto:[Barking and Dagenham Borough Council request email]
4. mailto:[email address]
5. http://www.barking-dagenham.gov.uk/
6. http://www.facebook.com/barkinganddagenham
7. http://twitter.com/lbbdcouncil