Universal Credit - Prove you are doing everything you can to get better.

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Dear Department for Work and Pensions,

It has been reported that a person with a chronic health condition claiming Universal Credit was told by their work coach that it is a condition of their benefit entitlement, via the claimant commitment, to prove that they are doing everything they can to get better.

RFI1: Please direct me to the relevant legislation that prescribes this specific requirement.

RFI2: What medical training is given to work coaches that enable them to make this medical judgement?
(After all if work coaches believe a claimant is not doing all they can they are the people that refer the claimant for a sanction).

Yours faithfully,

John Slater

DWP freedom-of-information-requests, Department for Work and Pensions

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DWP Strategy Freedom of Information, Department for Work and Pensions

Thank you for your Freedom of Information request.

You can expect a reply by 3rd January 2018 unless I need to come back to you to clarify your request or the balance of the public interest test needs to be considered.

If you have any queries about this letter please contact me quoting the reference number above.

Yours sincerely

DWP Strategy FoI Team

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Your right to complain under the Freedom of Information Act

If you are not happy with this response you may request an internal review by e-mailing [DWP request email] or by writing to DWP, Central FoI Team, Caxton House, Tothill Street, SW1H 9NA. Any review request should be submitted within two months of the date of this letter. Please remember to quote the reference number above in any future communications.

If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure.
The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF

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DWP Strategy Freedom of Information, Department for Work and Pensions

Please see the attached reply to your Freedom of Information request
 
Yours sincerely
 
DWP Strategy Freedom of Information Team

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DWP Strategy Freedom of Information, Department for Work and Pensions

1 Attachment

Dear Mr Slater,

Apologies for the missing attachment in our previous reply.

Please now see the attached reply to your Freedom of Information request 5042
 
Yours sincerely
 
DWP Strategy Freedom of Information Team

Dear Department for Work and Pensions,

It has been reported that a person with a chronic health condition claiming Universal Credit was told by their work coach that it is a condition of their benefit entitlement, via the claimant commitment, to prove that they are doing everything they can to get better.

RFI1: Please direct me to the relevant legislation that prescribes this specific requirement.

RFI2: What medical training is given to work coaches that enable them to make this medical judgement?
(After all if work coaches believe a claimant is not doing all they can they are the people that refer the claimant for a sanction).

Yours faithfully,

John Slater

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Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'Universal Credit - Prove you are doing everything you can to get better.'.

Thank you for your response.

RFI1 stated: “Please direct me to the relevant legislation that prescribes this specific requirement.”

The Department’s response was to provide a link to the policy paper for “2010 to 2015 government policy: welfare reform”. This does not comply with the requirements of the FOIA. It is not a matter for the requester to search through such a large amount of data that may or may not contain the information they requested.

The Department needs to direct me to the relevant legislation (primary and/secondary) that prescribes the power specified. They should also direct me to the relevant section of the legislation. If no such powers are prescribed then the Department needs to disclose that.

The Department knows this, so I can only assume the response was intended to be as unhelpful as possible. Unless I receive a prompt appropriate response I will complain to the Information Commissioner.

RFI2 stated: “What medical training is given to work coaches that enable them to make this medical judgement?
(After all if work coaches believe a claimant is not doing all they can they are the people that refer the claimant for a sanction). “

The Department’s answer is ambiguous. It is implicit in the request that the Department needs to confirm that work coaches are given adequate training to be able to judge that UC claimants “are doing everything they can to get better”. If no such training exists then the Department must confirm this.

The Department’s answer suggests that work coaches are not medically competence to make the determination of a UC claimant “doing everything they can to get better”. I would be grateful for confirmation that this is the case.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/u...

Yours faithfully,

John Slater

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

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References

Visible links
1. http://www.dwp.gov.uk/freedom-of-informa...

DWP Strategy Freedom of Information, Department for Work and Pensions

Thank you for your Freedom of Information review request.

Please note that it is our internal target to answer reviews within 20 working days unless I need to come back to you to clarify your request, or the balance of the public interest test needs to be considered which we will keep you informed about.

If you have any queries about this letter please contact me quoting the reference number above.

Yours sincerely

DWP Strategy FoI Team

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Your right to complain under the Freedom of Information Act

If you are not happy with this response you may request an internal review by e-mailing [DWP request email] or by writing to DWP, Central FoI Team,
Caxton House, Tothill Street, SW1H 9NA. Any review request should be submitted within two months of the date of this letter. Please remember to quote the reference number above in any future communications.

If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF
www.ico.org.uk/Global/contact_us or telephone 0303 123 1113 or 01625 545745

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Dan Manville left an annotation ()

https://www.whatdotheyknow.com/request/c...

I thought this might be of interest.

DWP Strategy Freedom of Information, Department for Work and Pensions

1 Attachment

IR 3

Please see the attached reply to your Freedom of Information request.
 

Yours sincerely
 
DWP Strategy FoI Team

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