Universal Credit online claim form- shared ownership tenant

The request was partially successful.

Dear Department for Work and Pensions,

As the online claim form for UC still does not ask for rent/service charge details when the Shared Ownership Box is ticked the claimant has to give these details separately on their journal. And the Portal cannot be used for rent verification.
This can lead to errors.
Is there any guidance or Spotlight training material which gives DWP employees guidance on ensuring the claimant supplies this information, and on verifying its accuracy?
And is there any information available which says the form will be amended to ask for rent and service charge details from shared ownership claimants?

Thank you for your help
Yours faithfully,

Glenys Harriman

DWP freedom-of-information-requests, Department for Work and Pensions

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DWP Central FOI Team,

1 Attachment

Dear Glenys Harriman,

I am writing in response to your request for information, received 21st
September.

Yours sincerely,

DWP Central FoI Team

DWP Central FOI Team,

1 Attachment

Dear Glenys Harriman,

I am writing in response to your request for information, received 31st
October.

Yours sincerely,

DWP Central FoI Team