Universal Credit Mandatory Reconsideration Timescales.

Jacob Davies made this Freedom of Information request to Department for Work and Pensions

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was refused by Department for Work and Pensions.

Dear Department for Work and Pensions,

Please provide me with any management information on how long it is taking to conduct a mandatory reconsideration in universal credit.

Ideally, I would like this information broken down by month since April 2018 - June 2019 If any detail is held showing how long it takes to conduct a mandatory reconsideration in a UC case dependent on type of request (eg WCA challenge, sanction, challenge to amount of earnings etc) that would be appreciated.

Please also disclose any performance indicators which are used for how long a mandatory reconsideration should take in a UC case and details of performance against those indicators.

Yours faithfully,

Jacob Davies

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
Email FOI responses will be issued from [1][email address]
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.  
Should you have any further queries in connection with this request do
please contact us.

show quoted sections


Visible links
1. mailto:[email address]
2. http://www.gov.uk/dwp

no-reply@dwp.ecase.co.uk on behalf of DWP Strategy Freedom of Information, Department for Work and Pensions

1 Attachment

Dear Jacob Davies,

I am writing in response to your request for information, received 3rd

Yours sincerely,

DWP Central FoI Team