Dear Department for Work and Pensions,
I would like to request access to the national internal policies and guidance in place which aim to ensure that trans and nonbinary people do not receive unfavourable treatment in the course of accessing Universal Credit and Jobcentre Plus.
I would also like access to any documents that outline general information about the training that public-facing UC & JCP staff receive as-standard about trans issues.
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Dear M Downing,
I am writing in response to your request for information, received 29th
DWP Central FoI Team
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