Universal Credit & Jobcentre Plus transgender policy and training

The request was successful.

Dear Department for Work and Pensions,

I would like to request access to the national internal policies and guidance in place which aim to ensure that trans and nonbinary people do not receive unfavourable treatment in the course of accessing Universal Credit and Jobcentre Plus.

I would also like access to any documents that outline general information about the training that public-facing UC & JCP staff receive as-standard about trans issues.

Yours faithfully,
M Downing

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been received by the DWP FOI mailbox.
 
If your email is a valid Freedom of Information request, as per Section 8
of the FOI Act 2000, you can normally expect a response within 20 working
days.
 
Please note that email FOI responses will be issued from
[1][email address]
 
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.  
 
Should you have any further queries in connection with this request please
contact us.
 
Information on the Department for Work and Pensions can be accessed on
gov.uk here - [2]http://www.gov.uk/dwp
 
 

show quoted sections

References

Visible links
1. mailto:[email address]
2. http://www.gov.uk/dwp

freedom-of-information-request@dwp.gov.uk,

2 Attachments

Dear M Downing,

I am writing in response to your request for information, received 29th
November.

Yours sincerely,

DWP Central FoI Team