Universal Credit and Universal Jobmatch

The request was successful.

Dear Department for Work and Pensions,

The online application for Universal Credit ends with a request that the claimant should register with Universal Jobmatch.

I request the precise wording of the section of the form which asks the claimant to do this. A screen-shot of the page that the claimant looks at would be appropriate.

Yours faithfully,

Andrew Dutton
Derbyshire Welfare Rights Team

DWP freedom-of-information-requests, Department for Work and Pensions

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DWP Strategy Freedom of Information, Department for Work and Pensions

Thank you for your Freedom of Information request.

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DWP Strategy FoI Team

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If you are not happy with this response you may request an internal review by e-mailing [DWP request email] or by writing to DWP, Central FoI Team,
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DWP Strategy Freedom of Information, Department for Work and Pensions

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Please see the attached reply to your Freedom of Information request
 
Yours sincerely
 
DWP Strategy FoI team

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Dear DWP Strategy Freedom of Information,
Thank you for your response.

The page states that in order to prepare for an interview, the claimant 'must' register with Universal Jobmatch and update their CV using universal Jobmatch.

This implies that these actions are compulsory and that alternative job-search and CV preparation are excluded.

I would be obliged if you could quote the relevant Regulations that make these actions compulsory and which exclude alternatives.

Yours sincerely,

Andrew Dutton

DWP Strategy Freedom of Information, Department for Work and Pensions

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Please see the attached reply to your Freedom of Information request

Yours sincerely

DWP Strategy FoI team

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Dear DWP Strategy Freedom of Information,

Thank you for your reply.

I cannot say that it satisfies me at all - I don't think that the Regulations quoted can justify compulsion to sign up to Universal Jobmatch as a step of what is the initial application for UC.

At this point the claimant is surely not in any work-related group, and they do not have a Claimant Commitment. When the CC is discussed, they at least have the chance to object if the action they are being asked to take is not reasonable in their case. This step allows no such objection.

Surely the application for UC should say that it is advisable to start recording job-search activities and should make suggestions, not push people in one direction; at the moment it makes Universal Jobmatch the only route (apparently) allowed, and that is surely not correct.

Yours sincerely,

Andrew Dutton

DWP Strategy Freedom of Information, Department for Work and Pensions

Thank you for your Freedom of Information review request.

Please note that it is our internal target to answer reviews within 20 working days unless I need to come back to you to clarify your request, or the balance of the public interest test needs to be considered which we will keep you informed about.

If you have any queries about this letter please contact me quoting the reference number above.

Yours sincerely

DWP Strategy FoI Team

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Your right to complain under the Freedom of Information Act

If you are not happy with this response you may request an internal review by e-mailing [DWP request email] or by writing to DWP, Central FoI Team,
Caxton House, Tothill Street, SW1H 9NA. Any review request should be submitted within two months of the date of this letter. Please remember to quote the reference number above in any future communications.

If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF
www.ico.org.uk/Global/contact_us or telephone 0303 123 1113 or 01625 545745

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DWP Strategy Freedom of Information, Department for Work and Pensions

1 Attachment

Please see the attached reply to your Freedom of Information request
 
Yours sincerely
 
DWP Strategy FoI team

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Dear DWP Strategy Freedom of Information,
You have directed your points to the stage at which the claimant sees a Work Coach.

I am saying that you are effectively forcing UC claimants to go to UJM at the point of claim - BEFORE they see a Work Coach.

I do not think that Regulations exist requiring this to be done. If they exist, please direct me to them.

UJM seems mainly to recycle job listings from other websites and has little content of its own. It has received an award as the worst job listings site on the web.

Claimants would be far better served by being given a list of the available sites to choose from.

To oblige claimants to go to UJM as their first port of call seems to do very little to help them.

Yours sincerely,

Andrew Dutton

DWP Strategy Freedom of Information, Department for Work and Pensions

Thank you for your Freedom of Information review request.

Please note that it is our internal target to answer reviews within 20 working days unless I need to come back to you to clarify your request, or the balance of the public interest test needs to be considered which we will keep you informed about.

If you have any queries about this letter please contact me quoting the reference number above.

Yours sincerely

DWP Strategy FoI Team

------------------------------------------------------------------------------------------------------
Your right to complain under the Freedom of Information Act

If you are not happy with this response you may request an internal review by e-mailing [DWP request email] or by writing to DWP, Central FoI Team,
Caxton House, Tothill Street, SW1H 9NA. Any review request should be submitted within two months of the date of this letter. Please remember to quote the reference number above in any future communications.

If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF
www.ico.org.uk/Global/contact_us or telephone 0303 123 1113 or 01625 545745

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Porter Jane STRATEGY LABOUR MARKET, Department for Work and Pensions

Hi - I am trying to review this FOI but I don't have all the background requests. This email talks about a page stating that people must register with UJ to prepare for an interview. I need to see this to make an informed decision about the FOI as a whole.

Can you send please?

Thanks
Jane

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DWP Strategy Freedom of Information, Department for Work and Pensions

1 Attachment

Please see the attached reply to your Freedom of Information request

Yours sincerely

DWP Strategy FoI team

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