Unidentified photos in your advertisements

Derrick Scholey made this Freedom of Information request to Ordnance Survey

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Sir or Madam,
First of all I apologise if I am approaching the wrong Dept., if so would appreciate your redirecting of same. I refer to page 22 of the Ramblers magazine Walk - autumn edition, a full pag advert for OS maps. A pleasing photo,you credit the photographer but the most important piece of imformation is missing - where on earth is it ? It would appear to be in the Yorkshire Dales near Haylands Bridge, which I have never heard of and the view I would guess could be Wensleydale or Wharfedale but I could still be way off the beaten track. The advert says that OS maps are packed with helpful details, would it be too much to ask to add the helpful detail of the location to the advertisement ? If it is any consolation you are not alone in this sort of omission, the Walk magazine is also guilty and they like you should know better. I just wonder how many other readers are as frustrated as I am seeing an appealing view such as this that would warrent a visit but have no idea where it is? It reminds me of drivers going round a traffic island and failing to indicate their directions even though they have controls at their fingertips thus frustrating drivers trying to get onto the island and causing delays and hold-ups. It is both sloppy, idle and inconsiderate.
Regards Derrick Scholey

Tony Gray, Ordnance Survey

Dear Mr Scholey

Ordnance Survey reference: 72043

Thank you for your email dated 3 September 2009 requesting: I refer to
page 22 of the Ramblers magazine Walk - autumn edition, a full page advert
for OS maps. A pleasing photo, you credit the photographer but the most
important piece of information is missing - where on earth is it?

Please note that Ordnance Survey is considering your request under the
Freedom of Information Act 2000 (FOIA). As your request was received by us
on the above date we will provide you with a full response within 20
working days as required by the FOIA, meaning by 1^st October 2009.

In the meantime, if you have any further questions please contact me.

Yours sincerely

Tony Gray

Information Access Manager

Freedom of Information

Ordnance Survey

Rm C363, Romsey Road, SOUTHAMPTON, United Kingdom, SO16 4GU

Phone: +44 (0) 23 8079 2540| Mobile: +44 (0) 7789 617648| Fax: +44 (0) 23
8079 2572

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Ordnance Survey
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Tel: 08456 050505
http://www.ordnancesurvey.co.uk

References

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Tony Gray, Ordnance Survey

Dear Mr Scholey

Ordnance Survey reference: 72043

Thank you for your email dated 7 September 2009 requesting: I refer to
page 22 of the Ramblers magazine Walk - autumn edition, a full page advert
for OS maps. A pleasing photo, you credit the photographer but the most
important piece of information is missing - where on earth is it?

We are pleased to provide you with the following information with regard
to your request.

The image is of Hawes in North Yorkshire. Ordnance Survey intends to add
the location of the images we use in future advertisements. We are also
going to include a story in our online magazine showing the images we have
used and their locations.

Please note that your enquiry has been processed to Freedom of Information
guidelines. As all requested information has been provided, we have
determined that in all the circumstances of this case the Public
interest consideration (section 17 FOIA) is not applicable in this
instance.

If you are unhappy with our response, you may raise an appeal to our
Appeals Officer at:

Complaints Team

Customer Service Centre

Ordnance Survey

Romsey Road

SOUTHAMPTON

SO16 4GU

Please include the reference number above. The Appeals Officer will ensure
that the process has been followed correctly, questioning any decisions
taken regarding the original response and recommending disclosure of
additional information if appropriate.

Thank you for your enquiry.

Yours sincerely

Tony Gray

Information Access Manager

Freedom of Information

Ordnance Survey

Rm C363, Romsey Road, SOUTHAMPTON, United Kingdom, SO16 4GU

Phone: +44 (0) 23 8079 2540| Mobile: +44 (0) 7789 617648| Fax: +44 (0) 23
8079 2572

[1]http://www.ordnancesurvey.co.uk/ | [2][email address]

Please consider your environmental responsibility before printing this
email.

This email is only intended for the person to whom it is addressed and may contain confidential information. If you have received this email in error, please notify the sender and delete this email which must not be copied, distributed or disclosed to any other person.

Unless stated otherwise, the contents of this email are personal to the writer and do not represent the official view of Ordnance Survey. Nor can any contract be formed on Ordnance Survey's behalf via email. We reserve the right to monitor emails and attachments without prior notice.

Thank you for your cooperation.

Ordnance Survey
Romsey Road
Southampton SO16 4GU
Tel: 08456 050505
http://www.ordnancesurvey.co.uk

References

Visible links
1. http://www.ordnancesurvey.co.uk/
2. mailto:[email address]

Dear Tony Gray, Ref 72043
This is my third attempt to contact you via this system. Apparently I have to go through the "preview your message" route, something that does not make sense to me at all, but when you are 72 years old you suddenly find out that computer programmers have in many cases changed the meaning of half the words in the English dictionary ! However I digress. I just wanted to express my thanks to you for your prompt and positive response to my query. I am much obliged to you and I am sure that many other countrygoers will appreciate this small attention to detail.
Hoping that the message arrives this time
Regards Derrick Scholey

Derrick Scholey