Dear Department for Work and Pensions,

Further to
https://www.whatdotheyknow.com/request/o...
where you gave the the Overpayment Recovery Guide (ORG) and Procedures and Process bulletins

Please can you give the equivalent guides for
1- Underpayment Guide and
2- Arrears Guide

including Procedures and Process bulletins on
a Underpayment
b Arrears

Yours faithfully,

Anthony Collins

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

show quoted sections

References

Visible links
1. http://www.dwp.gov.uk/freedom-of-informa...

DWP Strategy Freedom of Information, Department for Work and Pensions

FOI 83

Thank you for your Freedom of Information request.

You can expect a reply by 5 February 2018 unless I need to come back to you to clarify your request or the balance of the public interest test needs to be considered.

If you have any queries about this letter please contact me quoting the reference number above.

Yours sincerely

DWP Strategy FoI Team

Your right to complain under the Freedom of Information Act

If you are not happy with this response you may request an internal review by e-mailing [DWP request email] or by writing to DWP, Central FoI Team,
Caxton House, Tothill Street, SW1H 9NA. Any review request should be submitted within two months of the date of this letter. Please remember to quote the reference number above in any future communications.

If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF
www.ico.org.uk/Global/contact_us or telephone 0303 123 1113 or 01625 545745

-------------------------------------------------------------------

show quoted sections

Operations FOI Requests, Department for Work and Pensions

3 Attachments

 

Please find attached our reply to your recent Freedom of Information
request.

 

Thank you

 

DWP Freedom of Information Team

 

 

 

 

show quoted sections

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'Underpayment Guide and arrears Guide'.

Further to your response Point 5
s. For further information you will have to narrow your search to
the actual benefit.

The underpayment information required is for underpayment and therefore the internal guidllines, process tree and updates and notices of for Disability Premiums, Enhanced Disability Premium and Severe Disability Premium arrears payment

It includes Disability Premiums, Enhanced Disability Premium and Severe Disability Premium in Income Support and Disability Premiums, Enhanced Disability Premium and Severe Disability Premium on Employment Support Allowance

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/u...

Yours faithfully,

Anthony Collins

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

show quoted sections

References

Visible links
1. http://www.dwp.gov.uk/freedom-of-informa...

Operations FOI Requests, Department for Work and Pensions

1 Attachment

 
 
Dear Mr Collins
 
Please find attached our response to your recent Freedom of Information
request.
 
 
 
Yours sincerely
 
DWP Central Freedom of Information Team
 
 
 
 
 

show quoted sections

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org