Underground Station Announcements

Felix Johnson made this Freedom of Information request to Transport for London

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The request was successful.

Dear Transport for London,

I would like to request a copy of the guidance relating to the frequency, nature, and location of announcements that are played within London Underground stations.

Yours faithfully,

Felix Johnson

FOI, Transport for London

Dear Mr Johnson

 

TfL Ref: FOI-3161-1819

 

Thank you for your email received by Transport for London (TfL) on 19
February 2019.

 

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A response will be sent to you by 20 March 2019.

 

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Eva Hextall

FOI Case Officer

 

FOI Case Management Team

General Counsel

Transport for London

 

 

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Lewis Western left an annotation ()

Welcome to X station. For your safety and security, CCTV is in use throughout London Underground. Help us to keep your journey running safely and smoothly. Keep your belongings with you at all times, and if you see something that doesn't look right, speak to staff, or text British Transport Police on 61016. We'll sort it. See it, say it, sorted.

I've got that drilled in my head now so what the official announcements and frequencies are will be interesting to see. I believe the guidance for that announcement there is every 30 minutes in busy stations, every hour in outer/quiet stations.

FOI, Transport for London

2 Attachments

Dear Mr Johnson

 

TfL Ref: FOI-3161-1819

 

Thank you for your email received by Transport for London (TfL) on 19
February 2019.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy.  I can
confirm we do hold the information you require. You asked:

 

I would like to request a copy of the guidance relating to the frequency,
nature, and location of announcements that are played within London
Underground stations.

 

Please find the attached Stations Public Announcements (PA) guidelines
document for your perusal. These guidelines assist all station staff to
define the type, content and frequency of PA announcements made at their
stations.

 

If this is not the information you are looking for, or if you are unable
to access it for some reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

Eva Hextall

FOI Case Officer

 

FOI Case Management Team

General Counsel

Transport for London

 

 

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