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Unauthorised accessing of patients' records

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Dear Abertawe Bro Morgannwg University Local Health Board,

This request concerns the unauthorised access of patient records by rogue staff and individuals.

1. Please provide the name of the computer system you use to flag up details of potential unauthorised accesses.

2. Please provide copies of any minutes or reports written within the past two years related to the unauthorized accessing by individuals or staff of patient records.

3. Please provide details of any specific contractual terms individuals/staff must abide by concerning the accessing of patient records.

4. Between 1 January 2016 and 30 June 2017, please provide the number of potential unauthorised accesses that were flagged up.

5. Between 1 January 2016 and 30 June 2017, please provide details of the number of individuals and staff found to have:

i. accessed their own record; and
ii. those of other patients.

6. Of those who accessed other patients' records, please provide the number of records each accessed.

7. Where disciplinary action was taken, please provide details of the outcomes - x number received a verbal warning, Y number received a written warning etc.

8. Please provide screenshots of a blank electronic patient record. If different categories of staff have access to different patient information, please provide screenshots showing the differences. Also specify the categories of staff to which each screenshot relates.

Yours faithfully,

D Moore

Dear Abertawe Bro Morgannwg University Local Health Board,

I've just checked some other requests made to you through Whatdotheyknow and I've noticed that you have acknowledged each one. I'm just concerned that you haven't received my request. Have you received it?

Yours faithfully,

D. Moore

FOIA Requests (ABM ULHB), Abertawe Bro Morgannwg University Local Health Board

Dear Sir/Madam,

I can confirm that we have no record of your request. If it can be resent we will be happy to respond to you accordingly.

Kind regards

Cydlynydd Deddf Rhyddid Gwybodaeth/Freedom of Information Co-ordinator
Llywodraethu Corfforaethol / Corporate Governance
Bwrdd Iechyd Prifysgol Abertawe Bro Morgannwg University Health Board
Pencadlys ABM / ABM Headquarters
1 Talbot Gateway, Baglan, Port Talbot, SA12 7BR
01639 684363
WHTN: 01787 4363

Bwrdd Iechyd Prifysgol ABM yw enw gweithredu Bwrdd Iechyd Lleol Prifysgol Abertawe Bro Morgannwg /
ABM Health Board is the operational name of Abertawe Bro Morgannwg University Local Health Board
  Helpwch arbed papur – oes angen i chi printio’r e-bost yma? / Help save paper - do you need to print this email? 

Dear FOIA Requests (ABM ULHB),

Here is a copy of my request which you have no record of and which you asked me to resend:

"This request concerns the unauthorised access of patient records by rogue staff and individuals.

1. Please provide the name of the computer system you use to flag up details of potential unauthorised accesses.

2. Please provide copies of any minutes or reports written within the past two years related to the unauthorized accessing by individuals or staff of patient records.

3. Please provide details of any specific contractual terms individuals/staff must abide by concerning the accessing of patient records.

4. Between 1 January 2016 and 30 June 2017, please provide the number of potential unauthorised accesses that were flagged up.

5. Between 1 January 2016 and 30 June 2017, please provide details of the number of individuals and staff found to have:

i. accessed their own record; and
ii. those of other patients.

6. Of those who accessed other patients' records, please provide the number of records each accessed.

7. Where disciplinary action was taken, please provide details of the outcomes - x number received a verbal warning, Y number received a written warning etc.

8. Please provide screenshots of a blank electronic patient record. If different categories of staff have access to different patient information, please provide screenshots showing the differences. Also specify the categories of staff to which each screenshot relates."

Yours faithfully,

D. Moore

FOIA Requests (ABM ULHB), Abertawe Bro Morgannwg University Local Health Board

1 Attachment

Dear Mr Moore

Thank you for your email dated 28th September 2017 making a request under the Freedom of Information Act (2000). Please find attached a leaflet outlining the FOI Act.

We are processing your request and will respond to you shortly. In the meantime if you have any queries please do not hesitate to contact us at [Abertawe Bro Morgannwg LHB request email]

Kind regards

Michelle Sutton
Cydlynydd Deddf Rhyddid Gwybodaeth/Freedom of Information Co-ordinator
Llywodraethu Corfforaethol / Corporate Governance
Bwrdd Iechyd Prifysgol Abertawe Bro Morgannwg University Health Board
Pencadlys ABM / ABM Headquarters
1 Talbot Gateway, Baglan, Port Talbot, SA12 7BR

Bwrdd Iechyd Prifysgol ABM yw enw gweithredu Bwrdd Iechyd Lleol Prifysgol Abertawe Bro Morgannwg /
ABM Health Board is the operational name of Abertawe Bro Morgannwg University Local Health Board
 Helpwch arbed papur – oes angen i chi printio’r e-bost yma? / Help save paper - do you need to print this email?
________________________________________

FOIA Requests (ABM ULHB), Abertawe Bro Morgannwg University Local Health Board

5 Attachments

Dear Mr Moore

Please find attached our response to your request for information.

Regards

Llywodraethu Corfforaethol / Corporate Governance
Bwrdd Iechyd Prifysgol Abertawe Bro Morgannwg University Health Board
Pencadlys ABM / ABM Headquarters
1 Talbot Gateway, Baglan, Port Talbot, SA12 7BR
 
Bwrdd Iechyd Prifysgol ABM yw enw gweithredu Bwrdd Iechyd Lleol Prifysgol Abertawe Bro Morgannwg /
ABM Health Board is the operational name of Abertawe Bro Morgannwg University Local Health Board
  Helpwch arbed papur – oes angen i chi printio’r e-bost yma? / Help save paper - do you need to print this email? 

We don't know whether the most recent response to this request contains information or not – if you are D. Moore please sign in and let everyone know.

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