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Unacceptable terms

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G Kanter-Webber

Dear Post Office Limited

You will no doubt be aware of the scandal which has engulfed your organisation regarding the use of inappropriate racial epithets on investigation paperwork: see eg https://www.theguardian.com/business/202...

I gather that the offensive document has now been withdrawn and replaced. Pursuant to FOIA, please can you provide me with the following in an electronic format:
(1) The document which replaced the offensive document.
(2) The date on which that replacement took place.
(3) If different from (1) and (2) above, the version currently in use and its date.

As you know, FOIA makes it a legal requirement for you to respond to this request within 20 working days, confirming whether or not you hold the requested information and, if you hold it, providing a copy – unless a statutory exemption applies. You do not have a discretion about whether or not to respond within an FOIA framework.

Yours faithfully
G Kanter-Webber

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2023/00394

Dear G. Kanter-Webber,

Thank you for your request for information which was received on 4th July.
Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 2nd
August.

Please remember to quote the reference number above in any future
communications.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

Dear [email address]

I can't help noticing that 2 August finished about 10 hours ago and you still haven't responded to my request?

Yours sincerely
G Kanter-Webber

information.rights, Post Office Limited

Dear G. Kanter-Webber,

Thank you for your email.

We thank you for your patience whilst we are processing your information request, ref: FOI2023/00394. We hope to finalise this soon and come back to you with a response by no later than Wednesday 9th August.

With kind regards

Information Rights Team

show quoted sections

information.rights@postoffice.co.uk, Post Office Limited

1 Attachment

Dear G. Kanter-Webber,

With apologies for the slight delay. Please find the response attached
relating to your Freedom of Information request.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

We don't know whether the most recent response to this request contains information or not – if you are G Kanter-Webber please sign in and let everyone know.