UK SBS charges for all IT services to each individual Research Council

The request was partially successful.

Dear Arts and Humanities Research Council,
Re: UK Shared Business Service (UK SBS) charges for all IT provided to each individual Research Council

Under the FOI Act I want to know how much UK SBS has charged your Research Council for all the IT services that they take from UK SBS. This is including but not limited to the provision, support, updating development, management and maintaining of IT services to Research Council staff in the financial years 2015-16, 2016-17 and currently in 2017 (April to October). I also want to know how many people in your Research Council that UK SBS provided IT support to during each of those time periods.

I would also like to know the following from UK SBS
1) how many permanent, temporary and contract staff that UK SBS has employed in each of the financial periods above to provide, support, develop, manage and maintain IT services to Research Council staff
2) The total cost of these staff to UK SBS in each of the financial periods above
3) The process that UK SBS follows to ensure that it gives good value for money for its services as it spends what is essentially public money
4) How much the UK SBS Chief Technology Officer has been paid (approximately eg by salary scale or band) for each of the financial periods above, including details of any bonuses in these time periods

Yours faithfully,

Paul Smith

1 Attachment

Dear Paul,

 

Thank you for your Freedom of Information request of 4th November 2017,
 our ref PSU-396, requesting information about UKSBS charges.

 

We are currently dealing with your request and will get back to you as
soon as possible or no later than 4th December 2017.

 

Regards

 

Louise Humm

 

[1]Description: Description: Description: Description: Description:
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Information Management Support

Professional Support Unit

 

Tel: 01793 444454

Email: [2][email address]

 

Enabling our Research Council colleagues & customers to achieve their
strategic goals by providing harmonised & cost effective professional
support & services delivered with enthusiasm, integrity & pride.

 

 

 

 

 

 

2 Attachments

Dear Paul,

 

Please find attached our response to your recent Freedom of Information
request submitted to AHRC.

 

Regards

 

Louise Humm

 

[1]Description: Description: Description: Description: Description:
Description: Description: Description: cid:image001.png@01CEAA54.63EB68B0

Information Management Support

Professional Support Unit

 

Email: [2][email address]

 

Enabling our Research Council colleagues & customers to achieve their
strategic goals by providing harmonised & cost effective professional
support & services delivered with enthusiasm, integrity & pride.

 

 

 

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