UJM Standards of Behaviour - mandatory or not?

Jason Davies made this Freedom of Information request to Department for Work and Pensions

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The request was successful.

Dear Department for Work and Pensions,

In this FOI response:https://www.whatdotheyknow.com/request/1...

you state:

"If you have been given a Jobseeker's Direction requiring you to create a profile and public CV in UJ, you will have to tick the box to say that you have read the Standards of Behaviour. If you fail to comply with the Direction without good reason, your benefit will be affected. We consider that you would not have a good reason for failing to comply with the Direction simply because you do not want to tick the box to say you have read the Standards of Behaviour."

However in two other responses you state:

“…The disclaimer on the Universal Jobmatch (UJ) service forms part of the Standards of Behaviour which are for jobseekers’ information. A jobseeker is not required to accept the Standards of Behaviour when they receive a Jobseeker’s Direction to create a UJ profile…”
https://www.whatdotheyknow.com/request/1...

and:

“The disclaimer forms part of the Jobseeker Standards of Behaviour which jobseekers are not required to ‘accept’.”
https://www.whatdotheyknow.com/request/1...

The last two responses clearly contradict the first.

1. Please clarify which answer is correct, preferably backed up by guidelines, legislation or legal advice provided to the DWP to corroborate your reply.

2. If the first response is correct why SPECIFICALLY do you not "consider that you would not have a good reason for failing to comply with the Direction simply because you do not want to tick the box to say you have read the Standards of Behaviour"?

3. The Standards of Behaviour when UJM was first rolled out were Terms and Conditions. From a legal standpoint are the Standards of Behaviour in fact Terms and Conditions?

4. Why were the Terms and Conditions renamed to Standards of Behaviour?

5. By ticking to confirm that the Standards of Behaviour have been read is the jobseeker agreeing to those Standards of Behaviour, i.e. agreeing to accept the Terms and Conditions within those Standards of Behaviour?

6. The acceptance of a contract cannot be enforced through coercion. Given that, on what legal basis does the DWP believe it can enforce by threat (the loss of JSA) the making of a contract (the acceptance of UJM T&Cs) with the jobseeker where the jobseeker is unwilling to accept the Standards of Behaviour?

Yours faithfully,

Jason Davies

DWP freedom-of-information-requests, Department for Work and Pensions

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Dear DWP freedom-of-information-requests,

It has now been one month and my request is well overdue for a reply. Please do me the courtesy of responding promptly.

Yours sincerely,

Jason Davies

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.

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