Dear 5 Boroughs Partnership NHS Foundation Trust,

I am writing to request information under the Freedom of
Information Act 2000. I am outlining my query as specifically as possible.

I would like to understand the Trust’s provision of Type II Diabetes Education Programmes, specifically those commissioned through your GP practices and consortia. Where possible, I would be interested to know the number of current and previous patients supported, the name of the chosen education programme(s), and the number of surgeries involved.

I am interested in any information held by you regarding my
request. I understand that under the Act, I do not have to specify particular files or documents and that it is your department's responsibility to provide the information I require. If you need further clarification, please contact me by email.

I would like to receive the information as electronic copy, via

If my request is denied in whole or part, I ask that you cite one of the Freedom of Information Act exemptions for each piece of information you refuse to release. I would also expect you to release all non-exempt material. I reserve the right to appeal your decision to withhold any information or to charge excessive fees.

I should be entitled to a response within 20 working days. I would be grateful if you could confirm in writing that you have received this request. I look forward to hearing from you.

Yours sincerely,

Kate Walker

freedomof information,

Dear Kate

We acknowledge receipt of your freedom of information request and wish
to advise that we will be in contact with you in due course.



Catherine Draper
Claims Administrator
Complaints & Claims
Management Suite
Hollins Park Hospital
01925 664465 ext 3465

You can make a Freedom of Information request at the following link
[email address]

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Catherine Draper,

Dear Kate


Thank you for your e-mail correspondence on the 22 November 2011 where you
requested information under the Freedom of Information Act 2000 in
relation to the Trust’s provision of Type II Diabetes Education Programme
(specifically those commissioned through the GP practices and consortia).


The Diabetes Education Programme has been running for approximately 6
years. The initial programme was known as the x-pert programme, and in
2009 this was replaced by” Conversation Maps”.


All GP practices refer patients into the Diabetes service at the point of
diagnosis. Patients will then be invited to a Conversation Map session at
the closest venue to where they live. These sessions are held in our local
Primary Care Resource Centres in Kirkby, Halewood and Huyton.  Since 2004
we have invited 1800 people to the sessions and 812 have attended the
Conversation Map sessions which are held once every six weeks.


If you require any further information please do not hesitate to contact




Ian Woods

Claims Manager

01925 664164



You can make a Freedom of Information request at the following link
[1][email address]


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