Type II Diabetes Education Programmes

Kate Walker made this Freedom of Information request to Torbay Care Trust

The request was successful.

From: Kate Walker

22 November 2011

Dear Torbay Care Trust,

I am writing to request information under the Freedom of
Information Act 2000. I am outlining my query as specifically as
possible.

I would like to understand the Trust’s provision of Type II
Diabetes Education Programmes, specifically those commissioned
through your GP practices and consortia. Where possible, I would be
interested to know the number of current and previous patients
supported, the name of the chosen education programme(s), and the
number of surgeries involved.

I am interested in any information held by you regarding my
request. I understand that under the Act, I do not have to specify
particular files or documents and that it is your department's
responsibility to provide the information I require. If you need
further clarification, please contact me by email.

I would like to receive the information as electronic copy, via
WhatDoTheyKnow.com.

If my request is denied in whole or part, I ask that you cite one
of the Freedom of Information Act exemptions for each piece of
information you refuse to release. I would also expect you to
release all non-exempt material. I reserve the right to appeal your
decision to withhold any information or to charge excessive fees.

I should be entitled to a response within 20 working days. I would
be grateful if you could confirm in writing that you have received
this request. I look forward to hearing from you.

Yours sincerely,

Kate Walker

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From: Torbay Rfi (TORBAY CARE TRUST)
Torbay Care Trust

24 November 2011

Email: [email address]
Direct Line: 01803 210493
Our Ref: TOR1456

Dear Ms Walker

Request for Information TOR1456

Thank you for your request for information about Type II Diabetes Education Programmes. Your request was received on 23 November 2011 and I am dealing with it under the terms of the Freedom of Information Act 2000.

A response to your request for information will be sent to you promptly and in any event no later than 20 December 2011. Please allow for postal time.

For information on how we handle requests for information and our publication scheme can be found by following the Freedom of Information link on the home page www.torbaycaretrust.nhs.uk.

If you have any queries about this email, please contact me, quoting the reference number above.

Yours sincerely

Allison

Allison Smith
Compliance Officer
Corporate Governance

Torbay (and southern devon) Care Trust
Bay House
Nicholson Road
Torquay
TQ2 7TD
(01803) 210493 (58493)
[email address]
Please note NHS community services in Southern Devon are now provided by Torbay Care Trust
Website: www.torbaycaretrust.nhs.uk
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From: Pointer Kevin (TORBAY CARE TRUST)
Torbay Care Trust

6 December 2011

Email: [1][email address]

Direct Line: (01803) 210507

Ref: TOR1456

 

 

Dear Ms. Walker,

 

Request for Information TOR1456

 

I am writing to confirm that we have now completed our search for the
information you requested on 22^nd November 2011 in relation to diabetes
education programmes. Our responses to your questions are as follows:

 

I would like to understand the Trust’s provision of Type II Diabetes
Education Programmes, specifically those commissioned through your GP
practices and consortia. Where possible, I would be interested to know:

 

A) the number of current and previous patients supported,

 

Diabetes Group Education (01 Jan – 30 Sept 2011)

 

Referrals Invitations Attended Did Not Did Not Did Not Want to
Received Sent Sessions Attend Respond Attend
Jan -
Mar
2011 136 114 69 5 23 17
Apr -
Jun
2011 164 103 54 5 21 23
Jul -
Sep
2011 134 117 55 10 34 18

 

 

Invitations Sent from Zones (01 Jan - 30 Sept 2011)

 

Zone Total
Paignton Brixham Torquay Invitations
(9 Surgeries) (3 Surgeries) (12 Surgeries)
Jan - Mar
2011 35 26 53 114
Apr - Jun
2011 42 23 38 103
Jul - Sep
2011 39 24 54 117
Total 116 73 145 334

 

 

B) the name of the chosen education programme(s), and

 

The Torbay Type 2 group education programme is delivered as one 3-hour
session per month, both in Paignton and Torquay. The training sessions are
delivered by a Practice Nurse, with support from a dietician and
lifestyles personnel.

 

I can confirm that the training is only offered to newly diagnosed
patients. All of the surgeries across Torquay, Paignton and Brixham are
able to refer to this programme.

 

 

C) the number of surgeries involved.

 

Please refer to our answer to question A.

 

 

The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. 

 

If you wish to re-use the information supplied, in whole or in part, for
any other purpose e.g. commercial publications, please write to me stating
what information you wish to re-use, the purpose(s) you wish to re-use the
information for. We will respond within 20 working days of receiving your
request with any conditions and charges that relate to the re-use of the
information in accordance with the Re-use of Public Section Information
Regulations 2005.  Further information on the Re-use of Information can be
found on our website [2]www.torbaycaretrust.nhs.uk.

 

If you wish to discuss any of the above, please contact me, quoting the
TOR reference number above.

 

If you are unhappy with the way in which we have handled your request,
please contact the Information Governance Manager in the first instance.
If you wish to make a formal complaint, you should write to our Complaints
Manager at Torbay Care Trust, Bay House, Riviera Park, Nicholson Road,
Torquay, TQ2 7TD.   

 

If you are not content with the outcome of your complaint or the internal
review, you may apply directly to the Information Commissioner for a
decision. Generally, the Information Commissioner will only make a
decision once you have exhausted the complaints and/or internal review
process provided by us. The Information Commissioner can be contacted at:
The Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF

 

Yours sincerely,

 

Kevin

 

Kevin Pointer

Information Governance Support Officer

Telephone: (01803) 210507 (Internal 58507)

 

Torbay and Southern Devon Care Trust

Bay House

Riviera Park

Nicholson Road

Torquay

TQ2 7TD

 

P please consider the environment before printing this e-mail

 

From: Kate Walker [3][mailto:[FOI #94201 email]]
Sent: 22 November 2011 16:37
To: Torbay Rfi (TORBAY CARE TRUST)
Subject: Freedom of Information request - Type II Diabetes Education
Programmes

 

Dear Torbay Care Trust,

 

I am writing to request information under the Freedom of Information Act
2000. I am outlining my query as specifically as possible.

 

I would like to understand the Trust’s provision of Type II Diabetes
Education Programmes, specifically those commissioned through your GP
practices and consortia. Where possible, I would be interested to know the
number of current and previous patients supported, the name of the chosen
education programme(s), and the number of surgeries involved.

 

I am interested in any information held by you regarding my request. I
understand that under the Act, I do not have to specify particular files
or documents and that it is your department's responsibility to provide
the information I require. If you need further clarification, please
contact me by email.

 

I would like to receive the information as electronic copy, via
WhatDoTheyKnow.com.

 

If my request is denied in whole or part, I ask that you cite one of the
Freedom of Information Act exemptions for each piece of information you
refuse to release. I would also expect you to release all non-exempt
material. I reserve the right to appeal your decision to withhold any
information or to charge excessive fees.

 

I should be entitled to a response within 20 working days. I would  be
grateful if you could confirm in writing that you have received  this
request. I look forward to hearing from you.

 

Yours sincerely,

 

Kate Walker

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