TV Licensing Visiting Officer in Carlin How Altercation

The request was partially successful.

Dear British Broadcasting Corporation,

I am making this request under the terms of section 1 of the Freedom of Information Act 2000.

As the BBC is aware, video footage has emerged showing a positively identified TV Licensing visiting officer, who I shan't name in this request, engaged in an altercation with a member of the public in the Redcar and Cleveland village of Carlin How.

The same member of the public filmed the incident, as is his legal right, and uploaded the footage to YouTube, as is his legal right:

The footage shows quite clearly that the TV Licensing visiting officer struck out at the member of the public's camera and made contact with it.

Please provide the following information:

1. All information produced by this visiting officer in relation to this incident. I expect the visiting officer would have been keen to report the circumstances of this visit, in an attempt to mitigate his behaviour. I also expect that TV Licensing, having received several complaints about this incident, would have been keen to hear the visiting officer's side of the story.

2. All information produced or held by the BBC/TV Licensing that mentions or relates to this incident. This includes, but is not limited to, any BBC/TV Licensing letters, emails or handwritten notes that mention or relate to this incident.

3. All information produced or held by the BBC/TV Licensing that mentions or relates to commentary about this incident made on other websites.

In the extraordinary event that the BBC is unable to identify this particular event from the video footage provided, I will happily email you the name of the visiting officer concerned.

In accordance with section 11 of the Act, please provide your response in electronic format to the return email address associated with this request.

I do look forward to your response.

Yours faithfully,

Peter Jones
Lead author of the TV Licensing Blog

FOI Enquiries, British Broadcasting Corporation

Dear Mr Jones

Thank you for your request for information under the Freedom of Information Act 2000, as detailed in your email below. Your request was received on 14th December 2014. We will deal with your request as promptly as possible, and at the latest within 20 working days. If you have any queries about your request, please contact us at the address below.

The reference number for your request is RFI20142033

Kind regards

The Information Policy & Compliance Team

BBC Freedom of Information
BC2 B6, Broadcast Centre
201 Wood Lane
London W12 7TP
Email: [BBC request email]

Tel: 020 8008 2882

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FOI Enquiries, British Broadcasting Corporation

2 Attachments

Dear Mr Jones,

Please find attached the response to your request for information, reference RFI20142033.

Yours sincerely,

The Information Policy and Compliance Team

BBC Information Policy and Compliance
BC2B6, Broadcast Centre
201 Wood Lane
London W12 7TP, UK

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J. Jones left an annotation ()

Why do the BBC have to be as difficult as they can, by issuing printed data on it's side? It's a pathetic ploy.

Peter Jones left an annotation ()

You can read my views on this here:
Yet again the BBC shows total indifference to the idea that a TV Licensing goon, conducting enquiries on its behalf, has lashed out at a member of the public.
If I was at the BBC I would be straight on the phone to Capita to tell them what an embarassment the unethical conduct of their employees is.

J. Jones left an annotation ()

Hi Peter - Me too, the fact that the BBC has never, ever been seen to be critical of it's Contractor: Capita - to me suggests Tacit approval of the Bullying & Harrasment Capita carries out against the less fortunate in society - in my view, the BBC is as culpable as Capita is.

In other words, the BBC can only raise enough licence revenue by the use of dubious tactics - that is it's business model - & it's not a very nice one. As a public corporation, the BBC is a national disgrace. It's latest dodge, is for it's boss to refuse to give evidence to a commons select commitee, on very weak grounds.

High time this public corporation is wound up & converted - perhaps, into a subscription model & live in the commercial market place. That is the only way the corruption will be tamed.

Ernest Walker left an annotation ()

Have you noticed the blatant contradiction between their response and internal mail?

One says that Capita's staffing issues are nothing to do with them. The other dictates verbatim what Capita will say about it if asked.
Also, it is clearly morally bankrupt to farm public responsibilities out to profit-making private companies and then hide behind their FOI exemption. It urgently needs to be looked at.

J. Jones left an annotation ()

But for Nick Clegg & co, the Conservatives would have rid the country of this corrupted corporation & it's licence a while back.

The BBC knows this, so watch out for the anti-tory bias before the general election!

stephen white left an annotation ()

I'm not a law bigwig or anything like that but i know when a crime syndicate operate they send their minnions to do the dirty work, this smacks of the same thing except on a bigger scale.

J. Jones left an annotation ()

Yes - Legalised Gangsters, would be a good description of the scum - but this all puts ammo in the gun of those that can rid the UK of this scummy combination: the BBC & Capita........

The gravy train IS approaching the end of it's line....

P Maddison left an annotation ()

As usual, BBC are hiding behind Capita and using them as an excuse to not disclose any information.

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