TV Licensing Refunds

Lee Hartley made this Freedom of Information request to British Broadcasting Corporation

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The request was partially successful.

Dear British Broadcasting Corporation,

1. How many cancellations of TV Licenses have been made from 2011 to 2021.

2. Of these cancellations, how many households/customers have used Direct Debit (DD) Indemnity to reclaim previous incorrect payments.

3. Please send a complete breakdown of the different DD Indemnity reasons used by households/customers to claim refunds.

4. How many of the refunds via DD Indemnity were challenged by TV Licensing (or the appropriate authority).

5. In how many cases has TV Licensing (or the appropriate authority) attempted to clawback the refunded payments via DD Indemnity.

6. What enforcement methods does TV Licensing (or the appropriate authority) employ to clawback these payments.

7. How many cases has TV Licensing (or the appropriate authority) been successful in reversing the DD Indemnity refunds.

Yours faithfully,

Lee Hartley

FOI Enquiries, British Broadcasting Corporation

Dear Lee Hartley,

Thank you for your request for information under the Freedom of Information Act 2000, as detailed in your email below. Your request was received on 15 January 2022. We will deal with your request as promptly as possible, and at the latest within 20 working days. If you have any queries about your request, please contact us at the address below.

The reference number for your request is RFI20220114.

Kind regards,

Information Rights

BBC Freedom of Information
BC2 A4, Broadcast Centre
201 Wood Lane
London W12 7TP

www.bbc.co.uk/foi
Email: [email address]

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FOI Enquiries, British Broadcasting Corporation

2 Attachments

Dear Mr Hartley,

Please see the attached.

Yours sincerely,

Information Rights

BBC Legal

BC2 A4, Broadcast Centre

201 Wood Lane

London W12 7TP

The information in this email and any attachments is confidential and may
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