Dear Sir / Madam,

Many of the letters and other communications issued by yourselves as the Licensing Authority, under the brand of TV Licensing, or on your behalf by appointed subcontractors, make reference to "investigations" into the addressed property's need to have a valid television licence.

I would therefore like to obtain the following information under the Freedom of Information Act 2000:

1) Any manuals, training information or other relevant literature relating to the approved method or process of conducting such investigations;

2) If the above are not available or do not exist, the approving process followed, if any, in the course of undertaking such investigations;

3) The average length of time spent by your employees or subcontractors in the course of undertaking each such investigation (this may be calculated by dividing the total number of hours spent investigating each year, by the number of such investigations undertaken);

4) The number of such investigations you, or subcontractors on your behalf, have untertaken in the last year for which data is available;

5) The possible outcomes of a such investigation; and

6) The number of times each of the above outcomes occurred in the same period as for 4).

If any of the above requests mean that information is withheld, does not exist, or for any other reason cannot be provided, please still consider the other requests separately and independently.

If the cost constraint of £450 limits the amount of information you can release, please use a 'common sense' approach to release as much information as you can within this limit.

Thanking you in advance for your reply,

Yours faithfully,

Philip Edwards

Dear Sir / Madam,

Please excuse the typographical error I made in my request. I meant to write "approved" rather than "approving" in point 2) of the information I was requesting.

Yours sincerely,

Philip Edwards