TS17003 Supply of an Internally Hosted Contact Centre Telephony and Multi-Channel Solution with Associated Services - FOI request

The request was successful.

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below.

TS17003 Supply of an Internally Hosted Contact Centre Telephony and Multi-Channel Solution with Associated Services.:

The details we require are:
• Suppliers who applied for inclusion on each framework/contract and were successful & not successful at the PQQ & ITT stages
• Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date
• Start date & duration of framework/contract?
• Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension?
• Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed?
• Who is the senior officer (outside of procurement) responsible for this contract?

Thank you for your help.

Yours sincerely,
David Smith

Access 2 Info (Commissioning Communities and Policy), Derbyshire County Council

Dear Mr Smith,


I refer to your request for information received on 30 June 2021.


We will be dealing with your request under the Freedom of Information Act
2000. In accordance with the legislation, the deadline for responding is
20 working days from the receipt of the request, this being the 28 July
2021. However, we shall endeavour to deal with your request promptly, and
if possible before this date.



Yours sincerely,


Business Services Assistant

Access to Information Team

Derbyshire County Council

County Hall


DE4 3AG          




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Andrew Hickson (Commissioning Communities and Policy), Derbyshire County Council

FAO David Smith


Good morning


Further to your correspondence detailed below please find attached
responses to your questions



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