Trust losses and special payments: FOIA

The request was partially successful.

Dear Sir or Madam,

This is a FOIA request. The Trust is required to provide information on losses and special payments in its annual report. I am writing to request additional, more detailed information regarding these losses and payments. I am making this request because I believe there is a clear and compelling public interest in understanding more about the types of losses and special payments the Trust makes.

1. Losses and special payments

Please provide a copy of your losses and special payments register or database for the year 2016-17. I would expect this information to include, but not necessarily be limited to:

a) Category of loss or special payment (e.g. bad debt, fruitless payment, compensation payment made under legal obligation) as defined in relevant losses and special payments policy or procedure documents.
b) A summary of the loss
c) Amount paid out in £ Sterling (or other currency)
d) Debtor name (where that debtor is a company or disclosure of a person’s name is permitted by the data protection provisions of s.40)

2. Bad debts

a) Please state how much bad debt was written off in the year 2016-17.
b) If, and only if, you hold the information in an easily retrievable format, i.e. not in individual case files, please state how much of this bad debt was non-NHS and/or private patient debt write offs and/or overseas visitors related.

This request is only concerned with information which is easily exportable and does not require the Trust to review individual case files, which might trigger the cost threshold (s.12). I am interested in any and all relevant information which is easily exportable and that provides greater clarity on how losses were accrued and special payments were made, but which is not published in your annual report. The information I am requesting should not, therefore, be caught by s.21 or s.22.

If you consider that some information is exempt from disclosure please cite the section of the FOIA you are using to redact information. Please also ensure any redactions you make are sufficiently granular and do not withhold information on a 'blanket' basis. When applying exemptions which contain a public interest test, please also explain, in line with the guiding principles of the Information Tribunal, how the public interest would be, or would be likely to be, materially prejudiced by disclosure.

I would be grateful if you could be mindful of your statutory duty to provide advice and assist to requesters (s.16) when responding to this request. I would prefer to receive all information electronically and in machine-readable formats (such as .xls) where applicable. I would also be grateful if you could acknowledge receipt of this request.

Thank you for the time you will invest in providing a response.

Gratefully,

Lucas Amin

Foulds James (ICT Services),

Dear Mr Amin

 

REF: NUH 42282 FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST -
Acknowledgement

 

Thank you for your request for information about Trust Financial Issues.
Your request was received on 6^th September 2017 and we are dealing with
it under the terms of the Freedom of Information Act 2000.

 

Nottingham University Hospitals NHS Trust (NUH) came into being on 1st
April 2006 and assumed responsibility for the services provided by both
the Queen's Medical Centre (QMC) and Nottingham City Hospital NHS Trust
(NCH).

 

In some circumstances a fee may be payable and if that is the case I will
let you know. A fees notice will be issued to you, and you will be
required to pay before I will proceed to deal with your request.

 

You will receive the information requested within 20 working days allowed
under the Act unless the Trust does not hold the information or there is a
reason for it to be withheld. I will write to you in any event.

 

If you have any requirements regarding the format any information should
be supplied in, e.g. the language to be used, audio, large print and so
on, then please let me know.

 

If you have any queries or concerns then please do not hesitate to contact
me. Please remember to quote the reference number above in any future
communications.

 

Further information about your rights is also available from the
Information Commissioner at:

 

Information Commissioner's Office
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF 
Telephone: 08456 30 60 60 or 01625 54 57 45
[1]www.ico.gov.uk

 

Yours sincerely,

 

James Foulds

Freedom of Information (FOI) Administrator

Patient Records Services

ICT Services, Nottingham University Hospitals NHS Trust

QMC Tel: 0115 9249924 ext 63100

 

Please note my working hours are 08.00 -16.00 through the working week.

 

ICT Services are always happy to help, you can access our services by
calling 69000 or for non-urgent enquiries please use the Self Service form
[2]http://ictselfservice

 

Help us prevent infections at our hospitals by cleaning your hands.
Remember – hand washing is the simplest and most effective way of
preventing infections.

 

show quoted sections

References

Visible links
1. http://www.ico.gov.uk/
2. http://ictselfservice/

Foulds James (ICT Services),

1 Attachment

 

REF: NUH 42282 FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST –
FINAL DISCLOSURE

 

I am writing in response to your correspondence dated 5^th September 2017
requesting information under the Freedom of Information Act 2000.

 

Nottingham University Hospitals NHS Trust (NUH) came into being on 1st
April 2006 and assumed responsibility for the services provided by both
the Queen's Medical Centre (QMC) and Nottingham City Hospital NHS Trust
(NCH). 

 

Your request for information has now been considered and I am pleased to
be able to answer your questions as follows:

 

o Please refer to the attached document

 

You are advised that this information is provided in accordance with the
Freedom of Information Act 2000 and is for your personal use.  Any re-use
of this information will be subject to copyright and the Re-Use of Public
Sector Information Regulations (18^th July 2015).  In the event of any
re-use, the information must be reproduced accurately and not used in a
misleading manner.

 

If you have any queries or concerns then please contact me. Please
remember to quote the reference number above in any future communications.

 

If you are unhappy with the response you have received and wish to make an
appeal, you should write to:

 

Information Governance Manager

Nottingham University Hospitals NHS Trust

ICT Services, Heathfield House

City Campus

Hucknall Road

Nottingham

NG5 1PB

 

If are unhappy with the overall service you have received and wish to make
a complaint, you should write to:

 

Complaints Lead

Nottingham University Hospitals NHS Trust,

Queen’s Medical Centre Campus,

Derby Road,

Nottingham, NG7 2UH.

 

If, after exhausting our internal process, you are still unhappy with the
information received, you may write to:

 

The Information Commissioner’s Office,

Wycliffe House,

Water Lane,

Cheshire, SK9 5AF.

Telephone: 08456 30 60 60 or 01625 54 57 45
[1]www.ico.gov.uk

 

Yours sincerely

 

 

James Foulds

Freedom of Information (FOI) Administrator

Information Governance Team

ICT Services, Nottingham University Hospitals NHS Trust

City Hospital

Heathfield House

Tel: 0115 9691169 ext 54656

 

Please note my working hours are 08.00 -16.00 through the working week.

 

ICT Services are always happy to help, you can access our services by
calling 69000 or for non-urgent enquiries please use the Self Service form
[2]http://ictselfservice

 

Help us prevent infections at our hospitals by cleaning your hands.
Remember – hand washing is the simplest and most effective way of
preventing infections.

 

 

Please note my working hours are 08.00 -16.00 through the working week.

 

ICT Services are always happy to help, you can access our services by
calling 69000 or for non-urgent enquiries please use the Self Service form
[3]http://ictselfservice

 

Help us prevent infections at our hospitals by cleaning your hands.
Remember – hand washing is the simplest and most effective way of
preventing infections.

 

 

Sent on behalf of:

Rory King
Information Governance Manager

ICT Services

Nottingham University Hospitals NHS Trust

City Hospital

Nottingham

NG5 1PB

 

Tel: 0115 9691169 Ext. 57169

Email: [4][email address]

 

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References

Visible links
1. http://www.ico.gov.uk/
2. http://ictselfservice/
3. http://ictselfservice/
4. mailto:[email address]