Treatment of Freedom of Information Requests - Subjects - Outcomes - Time to Respond

Marlon Campbell made this Freedom of Information request to Kingston upon Thames Borough Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Dear Kingston upon Thames Borough Council,

For the 100 most recent FOI requests which the council considers closed, be that because the request was rejected, met, or declared "not held", please provide the following information:

(1) The date the request was received by the council.

(2) The summary subject of the request - in less than 20 words

(3) The date the request was acknowledged.

(4) The date the initial final response was given

(5) The status of this response, ie met, not held, rejected

(6) Whether an Internal Review was requested, and if so the date on which this was completed and the outcome status

(7) Whether the FOI Request to the council's knowledge was referred to the ICO.

(8) Whether the ICO issued any guidance or instruction to the council following this referral.

(9) The final outcome after the ICO referral.

It is understood that a case may be referred to the ICO after the council regards it a closed, and so this list request may not be final and definitive, but at any given time, a FOI Request must be either open or closed as far as the council, is considered.

This FOI Request is asking about the situation when it is processed, and a snapshot should be taken, with the date of this recorded in the reply.

As most of this information must already be held electronically for administrative reasons by the council, it should not be onerous to provide it.

Please provide this electronically, preferably in an XLS spreadsheet.

Yours faithfully,

Marlon Campbell

Dear Kingston upon Thames Borough Council,

I sent this FOI Request to you a week ago.

I am surprised that no acknowledgement has yet been received.

Could you kindly confirm that this request is in hand?

Yours faithfully,

Marlon Campbell

Dear Kingston upon Thames Borough Council,

I sent this FOI Request to you more than 2 weeks ago.

I am surprised that still no acknowledgement has been received, despite a reminder a week ago.

Could you kindly confirm that this request is in hand?

Yours faithfully,

Marlon Campbell

John Newnham,

Dear Mr Campbell

Your request has been received.

Yours faithfully

John Newnham

Principal Solicitor
Department of Legal Services
020 8547 4631
Fax 020 8547 5127/3
e-mail [email address]

The information contained in this message is confidential. It is
intended solely for the use of the individual or entity to whom it is
addressed and others authorised to receive it. If the reader of this
message is not the intended recipient, you are hereby notified that any
use, copying, dissemination or disclosure of this information is
strictly prohibited

show quoted sections

Dear John Newnham,

I note that the 20 working day deadline has passed without any response being provided to my FOI Request.

This is very disappointing.

The Request was a straight forward one, and I see no reason why the council could not provider its response within the statutory limit of 20wd.

Please give an indication of a date by when the council expects to provide its reply - as otherwise a reference to the ICO will become necessary.

Yours sincerely,

Marlon Campbell

John Newnham,

Dear Mr Campbell

I refer to your request for information on 19 January, which has now been
considered and would comment as follows. Unfortunately, because Freedom
of Information Act request can come into any Directorate with the
Council and there is no central recording system it is not possible to
provide you with the information you have requested.

However as referrals for internal views are an exeception I am able to
provide you with information in relation to points (6)-(9) of your
original request.

(6) The internal review that I am aware of in a complex case in
which I responded on 13 January 2010 and the original decision was
upheld. This was the case concerning a request for information regarding
authorised and unauthorised *street cafés* under Section 115 Highways Act
1980.

(7) I have not been informed by the Information Commissioner
that thie subject of this internal review has been referred to them but
they do I understand have a back-log of matters . Maybe we will receive
notification of that in the future ,if the applicant was not satisfied
with the outcome of the review.

(8) - (9) Not applicable.

If you have any queries or concerns, then please contact me.

If you have any queries or concerns about the handling of your enquiry,
please contact the Record Manager and Data Protection Officer for the
Royal Borough of Kingston upon Thames, High Street, Kingston upon Thames
KT1 1EU, telephone 020 8547 5757, email: [1][Kingston upon Thames Borough Council request email]

Further information on the Act is available from the Information
Commissioner , Information Commissioner*s Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire SK9 5AF, telephone 01625 545 700,
[2]www.informationcommissioner.gov.uk

Yours faithfully

John Newnham

Principal Solicitor

Department of Legal Services
020 8547 4631
Fax 020 8547 5127/3
e-mail [email address]

The information contained in this message is confidential. It is intended
solely for the use of the individual or entity to whom it is addressed and
others authorised to receive it. If the reader of this message is not the
intended recipient, you are hereby notified that any use, copying,
dissemination or disclosure of this information is strictly prohibited

References

Visible links
1. mailto:[Kingston upon Thames Borough Council request email]
2. http://www.informationcommissioner.gov.uk/

Marlon Campbell

Dear John Newnham,

This is a disappointing reply.

Perhaps you could explain how the council manages to comply with recent government instructions on how to report on FOI received by the council.

In view of your response, kindly provide a sample of 100 recent FOI requests in the terms I described for the Directorate which covers highways and transport issues.

Yours sincerely,

Marlon Campbell

John Newnham,

Dear Mr Campbell

Could you please let me know what you mean by "government instructions" so I can consider that further.The Council has embarked on a review of the provision of its services and at present I anticipate this will cover the provision of information.
In the meantime I have referred your request re the information relating to their 100 most recently closed cases in Enviromental Services to their Customer Services section so they may respond to you directly on that aspect.

Yours sincerely

John Newnham

Principal Solicitor
Department of Legal Services
020 8547 4631
Fax 020 8547 5127/3
e-mail [email address]

The information contained in this message is confidential. It is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. If the reader of this message is not the intended recipient, you are hereby notified that any use, copying, dissemination or disclosure of this information is strictly prohibited

show quoted sections

Marlon Campbell

Dear John Newnham,

I would refer you to this webpage:

http://www.justice.gov.uk/guidance/foi-g...

In particular to this document there:

* Summary guidance on publishing freedom of information data
(PDF 0.09mb 14 pages)

Yours sincerely,

Marlon Campbell

John Newnham,

I am now out of the office and will return on Monday22 March 2010. when I will respond to my e-mails .

_environment@rbk.kingston.gov.uk,

1 Attachment

Dear Mr Campbell

Thank you for your emails dated the 19 January and 17 March 2010
concerning the above matter. I apologise for the delay in responding to
your request but can advise you that your request for information has now
been considered by Tracy Gossington, Customer Service Advisor - Level 2
and the information that you are requesting is provided on the attached
spreadsheet.

If you have any queries or concerns then please do not hesitate to contact
Tracy Gossington, Customer Service Advisor - Level 2 on 0208 547 5929.

If you have any queries or concerns about the handling of your enquiry
then please contact:
Records Manager & Data Protection Officer
Royal Borough of Kingston upon Thames
High Street
Kingston upon Thames
Surrey
KT1 1EU

Telephone 0208 547 5757
Email : [1][Kingston upon Thames Borough Council request email]

Further information on the Act is available from the Information
Commissioner at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone 01625 545700
Email : [2]www.informationcommissioner.gov.uk

Yours sincerely

Tracy Gossington
Customer Service Advisor - Level 2
Environmental Services Contact Centre

References

Visible links
1. mailto:[Kingston upon Thames Borough Council request email]
2. http://www.informationcommissioner.gov.uk/