TransReport and representations of their effect in the rail sector
Doug Paulley made this Freedom of Information request to Shetland Islands Council as part of a batch sent to 13 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.
Dear Shetland Islands Council,
With respect to the airport or airports you own or operate,
I understand that TransReport has approached airports to sell or solicit commissions for a special assistance management software and service package.
Please advise if they have approached you, and if so, at what stage any negotiations or agreements with them are at.
Please provide any recorded information documenting any representations or assurances they have made regarding their success and impact in their Passenger Assist system and service in the rail sector.
I am particularly interested in any rail passenger assistance related statistics they may have provided or quoted. For example, statistics for reduced unbooked assistance/increased booked assistance, and any and all data they have provided to you on passenger assistance numbers on the railway.
Please also provide any recorded data (in communications or other material) where they indicate that they have facilitated or caused an increase in the proportion of booked assistance or a decrease in the number of unbooked assistance for disabled people on the railway.
Yours faithfully,
Doug Paulley
Mr Paulley
We acknowledge receipt of your request for information.
This is receiving attention, and we will provide you with a response as soon as possible.
Regards, Louise
Louise Adamson
Committee Officer
Shetland Islands Council
Dear Mr Paulley
Thank you for your Freedom of Information enquiry. I can confirm the response from the Shetland Islands Council is detailed below:
I understand that TransReport has approached airports to sell or solicit commissions for a special assistance management software and service package.
Please advise if they have approached you, and if so, at what stage any negotiations or agreements with them are at.
This is a nil response from The Shetland Islands Council - there has been no approach from TransReport.
I trust that this response meets your request. However, if you are dissatisfied with the way in which the Council has dealt with your request for information then you may ask the authority to review its actions and decisions in relation to your request, by submitting a formal appeal. The process for lodging appeals is set out in the attached leaflet.
Kind regards
Shelley Kay
PA for Director of Infrastructure Services
Gremista Depot
Lerwick
Shetland
ZE1 0PX
Tel: 01595 744873
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