Translation Services, Face to Face Interpreting and Telephone Interpreting

Laura Robson made this Freedom of Information request to Bath and North East Somerset Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Bath and North East Somerset Council,

Under FOI legislation, could you please provide me with financial information relating to the:
• costs of face to face interpreting services
• costs of telephone interpreting services
• costs of written translation services

I would appreciate it if you could send all of the above information for the last 2 financial years, the current year and budget for next year?

I would be grateful if you could provide information that includes:

1. The annual cost for each of the services
2. Breakdown of the top 10 most popular languages
3. Details of your current provider(s) (company name, date contract was awarded)
4. Spend per language service provider (LSP)
5. When are your current language service contracts with your LSPs due to end?
6. Where do you advertise your face to face interpreting/telephone interpreting/translation contracts?
7. Name, addresses and contact point(s) for your Procurement Department responsible for awarding Interpreting and Translation contracts.

If you do not hold this information, please feel free to forward this FOI request on to the relevant body.

Yours faithfully,

Laura Robson

Information Governance, Bath and North East Somerset Council

Dear Ms Robson,

 

Freedom of Information Act 2000

 

Thank you for your recent request for information, a copy of which is
enclosed below. Your request is now being dealt with under the Freedom of
Information Act 2000.

 

Under the Freedom of Information Act 2000 a public authority has to
respond within 20 working days.  Accordingly you will receive our full
response in due course.

 

Yours sincerely

 

 

Kim Stephens

Information Compliance Officer

Risk and Assurance Services

Bath & North East Somerset Council

Telephone: 01225 396658

Facsimile: 01225 477387

[1]www.bathnes.gov.uk

 

Making Bath & North East Somerset an even better place to live, work and
visit.

 

Please consider the environment before printing this email.

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Information Governance, Bath and North East Somerset Council

2 Attachments

Dear Ms Robson,

 

Thank you for your recent request for information. Please find enclosed
the information you are entitled to receive under the (legislation).

 

I trust that we have answered your queries, however if you have any
further questions please do not hesitate to contact us.

 

If you are unhappy with the response to your request, you may ask for an
internal review within 40 working days of receipt of this request. Please
contact the Divisional Director – Risk and Assurance Services, Mr Jeff
Wring at the Guildhall, High St, Bath BA1 5AW
[1]mailto:[email address].

 

If you are not content with the outcome of the internal review, you have
the right to appeal directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at Wycliffe House,
Water Lane, Wilmslow, Cheshire, SK9 5AF
[2]www.informationcommissioner.gov.uk.

 

Please note that we have not, by way of this disclosure, granted any
permission for you to reuse or further publish the information disclosed
to you.  Please refer to the attached disclaimer regarding reuse. 

 

Yours sincerely

 

 

Andy Marshall

Information Compliance Manager

Risk and Assurance Services

Bath & North East Somerset Council

Telephone: 01225 477961

Facsimile: 01225 477387

[3]www.bathnes.gov.uk

 

Making Bath & North East Somerset an even better place to live, work and
visit.

 

Please consider the environment before printing this email

 

 

 

From: Laura Robson [[4]mailto:[FOI #225055 email]]
Sent: 14 August 2014 14:24
To: Information Governance
Subject: Freedom of Information request - Translation Services, Face to
Face Interpreting and Telephone Interpreting

 

Dear Bath and North East Somerset Council,

 

Under FOI legislation, could you please provide me with financial
information relating to the:

• costs of face to face interpreting services • costs of telephone
interpreting services • costs of written translation services

 

I would appreciate it if you could send all of the above information for
the last 2 financial years, the current year and budget for next year?

 

I would be grateful if you could provide information that includes:

 

1. The annual cost for each of the services 2. Breakdown of the top 10
most popular languages 3. Details of your current provider(s) (company
name, date contract was awarded) 4. Spend per language service provider
(LSP) 5. When are your current language service contracts with your LSPs
due to end?

6. Where do you advertise your face to face interpreting/telephone
interpreting/translation contracts?

7. Name, addresses and contact point(s) for your Procurement Department
responsible for awarding Interpreting and Translation contracts.

 

If you do not hold this information, please feel free to forward this FOI
request on to the relevant body.

 

Yours faithfully,

 

Laura Robson

 

show quoted sections

References

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1. mailto:[email address]
2. http://www.informationcommissioner.gov.uk/
3. http://www.bathnes.gov.uk/
4. mailto:[FOI #225055 email]

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