Translation, Interpretation and language services costs

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Dear Rob Bates

Request for information: Translation, Interpretation and language services
costs

Thank you for your information request which we have logged as reference
argyllbuteir:16836.

It has been passed to the relevant service(s) for attention and you should
receive a response under either the Freedom of Information (Scot) Act 2002
or the Environmental Information (Scotland) Regulations 2004 by 2024-01-25
00:00:00. We hope to respond within this timescale but some requests may
take little longer.

Please quote the reference number above in any correspondence you may have
with the Council in regard to this request.

Regards

FOI Officer

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relation to this request will be used only for the intended purpose -
please read the full privacy notice to find out more about how your
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Dear Rob Bates,

 

Request for information:  Translation, Interpretation and language
services costs

Reference: argyllbuteir:16836.

 

I refer to your request for information which was dealt with in terms of
the Freedom of Information (Scotland) Act 2002 (FOISA).

 

I have provided the following information in fulfilment of your request:

 

I wish to make an FOI request. Please provide me with the following
information for the financial years 2020/2021, 2021/22, 2022/23:

The amount spent by the council on translation, interpretation and
language services in all areas of council competence, including:
Primary and secondary schools;
adult social care services and child social care services; the provision
of any social housing for which it has responsibility; libraries;
recycling and waste collection; transport; and other area in which such
expenditure has been made.

If, for whatever reason, you are unable to provide the information for a
certain facet of your operations please highlight which information cannot
be disclosed and continue to disclose the rest of the information.

Procurement

Spending on Direct Translation & Interpretation Services.

2020/21:        £24.00

2021/22:        £295.30

2022/23:        £136.62

 

Spending on Gaelic Language and Culture, including teaching materials,
online courses and translation services for support with learning Gaelic.

2020/21:        £46,464.00

2021/22:        I have to advise that the information you requested is
information not held by the Council for this year and as such I must
refuse your request in terms of Section  17 of FOISA.

2022/23:        £6,000.00

 

Live Argyll

The Libraries don’t use any translation, interpretation or language
services. We would use free online apps or google translate, otherwise we
would signpost to the Third Sector Interface or Argyll College or
community learning.

 

The Health and Social Care Partnership

Spending for Social work and the resettlement programs.

Child Social Care services     

2020/21           £451.18                                    

2021/22           £2,453.30                                 

2022/23           £1,833.73

Adult Social Care Services  

2020/21           £0.00

2021/22           £0.00

2022/23           £0.00

Resettlement Programs

2020/21           £0.00

2021/22           £0.00

2022/23           £32,835.42

 

Roads and Amenities

There were service charges for the Roads department for the research and
provision of Gaelic road names for road signs.

2020/21           £0.00

2021/22           £255.00

2022/23           £0.00

 

Housing

2020/21           £62.40 for Language line Services

2021/22           £0.00

2022/23           £0.00

 

Commercial Services

Property Services only required one translation within the timeframe and
that was done free of charge.

Helensburgh Waterfront Development - There was bilingual signage, internal
and external, but as that was procured as a single works package we do not
hold a breakdown of the costs associated with the translation from English
to Gaelic as it was included in the overall cost.

 

Customer Support Services

We funded online accessibility services called Reachdeck and Browsealoud. 
The service reads text to the sight impaired and that has a translator
embedded in it as part of wider accessibility functions such as reading
text aloud and magnifying text. We funded the Browsealoud Service in
2020/21 and 2021/22 and the Reachdeck service in 2022/23. The costs are as
follows:-

Browsealoud service 2020/21           £1445

2021/22           £1445

Reachdeck Service     2022/23           £1645

We do use [1]Contact Scotland BSL services but they are free.

 

Communities and Partnership team

2020/2021                                    £0.00            

2021/2022                      

Beathag Mhoieasdan                  £153.90        Gaelic Gathering
Translation Fee

Beathag Mhoieasdan                  £522.20        Gaelic Gathering
Translation Fee (including £250 event translation and subsequent work of
£302.20)
2022/2023

Beathag Mhoieasdan                  £88.90         The Argyll and Bute
Outcome Improvement Plan Translation Fees

 

Education

At present we are waiting on a response from our Education Department, and
we will contact you as soon as we receive the information. We apologise
for the delay in response.

 

If you are dissatisfied with the way in which your request for information
has been dealt with you are entitled to request a review by writing to the
Executive Director Customer Services, Argyll and Bute Council, Kilmory,
Lochgilphead, Argyll PA31 8RT, or by email to [2][Argyll and Bute Council request email].

 

Your request for review must state your name and address for
correspondence, specify the request for information to which your request
for review relates and why you are dissatisfied with the response.

 

You must make your request for review not later than 40 working days after
the expiry of the 20 working day period for response to your initial
request by the Council, or not later than 40 working days after the
receipt by you of the information provided, any fees notice issued or any
notification of refusal or partial refusal.

 

If you make an application for review and remain dissatisfied with the way
in which the review has been dealt with you are entitled to make an
application to the Scottish Information Commissioner, Kinburn Castle,
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further review. You can now do this online here -
[3]www.itspublicknowledge.info/Appeal.

 

You must make representation to the Scottish Information Commissioner no
later than 6 months after the date of receipt by you of the notice or
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period of 20 working days from receipt by the Council of your request for
review.

 

Yours sincerely,

 

Sheila Whitlow

Compliance & Regulatory Assistant

Legal and Regulatory Support

Argyll and Bute Council

Kilmory

Lochgilphead

PA31 8RT

 

 

 
 

 

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classifies the sensitivity of emails according to the Government Security
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References

Visible links
1. https://contactscotland-bsl.org/
2. mailto:[Argyll and Bute Council request email]
3. http://www.itspublicknowledge.info/Appeal

Classification: OFFICIAL

Dear Rob Bates

 

Request for information:  Translation, Interpretation and language
services costs

Reference: argyllbuteir:16836.

 

I refer to your request for information which was dealt with in terms of
the Freedom of Information (Scotland) Act 2002 (FOISA).

 

Further to my colleagues e-mail of 25^th January 2024 please find below
the outstanding information.

 

 

 

Amount spent on translation, interpretation and language services by
schools

 
  2020/2021 2021/2022 2022/2023
Primary £140.16 £105.12 £153.60
Secondary £0 £0 £0
Special / Learning Centre £0 £0 £0

 

Only one primary school reported any expenditure on translation,
interpretation and language services by schools.

 

Regards,

 

David Sinclair

Compliance and Regulatory Assistant

Legal and Regulatory Services

01546 604352

 

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Argyll and Bute Council's e-mail system (also used by LiveArgyll)
classifies the sensitivity of emails according to the Government Security
Classifications.

Privileged/Confidential Information may be contained in this message. If
you are not the addressee indicated in this message (or responsible for
delivery of the message to such person), you may not disclose, copy or
deliver this message to anyone and any action taken or omitted to be taken
in reliance on it, is prohibited and may be unlawful.

In such case, you should destroy this message and kindly notify the sender
by reply email. Opinions, conclusions and other information in this
message that do not relate to the official business of Argyll and Bute
Council or LiveArgyll shall be understood as neither given nor endorsed by
them.

All communications sent to or from Argyll and Bute Council or LiveArgyll
may be subject to recording and/or monitoring in accordance with relevant
legislation.

This email has been scanned for viruses, vandals and malicious content.