Thank you for your enquiry, please accept this as auto acknowledgement of
your email.

Our offices will be closed from 2pm on 22 December until 8.45am on 2
January 2024.

We are currently receiving large volumes of correspondence; these are
being dealt with in date order and you will receive a response as soon as
possible. There is no need to contact us again in respect of this matter.

Further information that may help to answer your query in the meantime,
may be located on our website [1]Stratford-on-Avon District Council

Missed bins must be reported within the 2 days of the schedule collection
day, these can be reported via:

[2]Report a missed bin collection

Best Wishes for a peaceful Christmas and a healthy New Year

[3]Home | Stratford-on-Avon District Council

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Processing Freedom of Information Request
Freedom of Information #24423
Dear Rob Bates,

We have started processing your Freedom of Information request. A response
may take up to 20 working days. If you have not received a response after
27/01/2024 , please contact the council ([email address]).

Your Freedom of Information reference number is #24423.

Regards,

Freedom of Information Officer
Stratford-on-Avon District Council

══════════════════════════════════════════════════════════════════════════

Dear Stratford on Avon District Council,

I wish to make an FOI request. Please provide me with the following
information for the financial years 2020/2021, 2021/22, 2022/23:

The amount spent by the council on translation, interpretation and
language services in all areas of council competence, including:
Primary and secondary schools;
adult social care services and child social care services;
the provision of any social housing for which it has responsibility;
libraries;
recycling and waste collection;
transport;
and other area in which such expenditure has been made.

If, for whatever reason, you are unable to provide the information for a
certain facet of your operations please highlight which information cannot
be disclosed and continue to disclose the rest of the information.

Freedom of Information Response
#24423
Dear Rob Bates

Further to your request, please see the following response:

Stratford on Avon District Council does not deal with schools, adult
social care or child social care. These fall under the responsibility of
Warwickshire County Council.

We has not spent any money on translations in relation to recycling and
waste collections in this period.

Social housing
2020/2021 - £552.15 plus VAT
2021/2022 - £497.83 plus VAT
2022/2023 - £665.35 plus VAT

Customer Services
The monies spent in
20/21 £1129.68
21/22 £1596.84
22/23 £939.18

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. An internal review request should be
submitted in writing within 40 working days of receiving the original
reply and should be addressed to:

Information Governance Department,
Stratford-on-Avon District Council,
Elizabeth House,
Church Street,
Stratford-upon-Avon,
Warwickshire
CV37 6HX.

You may make a request for an Internal Review in direct reply to this
message.

If you are dissatisfied with The Council's response to an internal review
you have requested, you have the right to make a complaint to the
Information Commissioner's Office. You can contact the ICO using the
information below;

Tel: 0303 123 1113
Live chat: https://ico.org.uk/make-a-complaint/

Regards,

Freedom of Information Officer
Stratford-on-Avon District Council