Translation and interpreting FOI

Mirza Ali made this Freedom of Information request to Peterborough City Council

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Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below.

Translation and Interpretation Services:
https://www.contractsfinder.service.gov....

The details we require are:
• What are the contractual performance KPI's for this contract?
• Suppliers who applied for inclusion on each framework/contract and were successful & not successful at the PQQ & ITT stages
• Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date
• Start date & duration of framework/contract?
• Could you please provide a copy of the service/product specification given to all bidders for when this contract was last advertised?
• Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension?
• Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed?
• Who is the senior officer (outside of procurement) responsible for this contract?

Thank you for your help.

Yours sincerely

Freedom of Information Mailbox, Peterborough City Council

FOI/EIR Request - 2206070715

Dear Mirza Ali

I am writing to confirm receipt of your FOI request.  Arrangements have
been made to assign this to the relevant Service Area for a response. 

Please quote the above case number in all queries to the FOI Team about
this matter. 

Kind regards

FOI TEAM
Information Governance
Peterborough City Council
Sand Martin House
Bittern Way
Fletton Quays
Peterborough
PE2 8TY
Contact details:
Kevin Taylor, Access to Information Officer - 01733 452576
Tazeem Akhtar, Access to Information Officer - 01733 207138
Sadaf Abdullah, Access to Records Officer - 01733 864668
Tracey Wright, Information Manager - 01733 452533
Ben Stevenson, Head of Information Governance/Data Protection Officer on
01733 452387 (non-working day Wed)
Emma Doran, 
Business Support Officer - 01733 453571
Email: [1]f[2][email address
To find out more about Peterborough City Council please go
to [3]www.peterborough.gov.uk. 
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Freedom of Information Mailbox, Peterborough City Council

FREEDOM OF INFORMATION REQUEST – FOI 2206070715 

   

Dear Mirza Ali, 

   

Your request for information, with reference number FOI 2206070715 has now
been considered and the information requested is given below.  

  

Request and Response 

  

I would be most grateful if you would provide me, under the Freedom of
Information Act, details in respect to the contract below.  

  

Translation and Interpretation Services:  

  

[1]https://www.contractsfinder.service.gov....

  

The details we require are:  

  

• What are the contractual performance KPI's for this contract?  

  

(1)        Period remaining until the start of the assignment   

(2)        Time for the contractor to work on the booking and confirm the
booking   

(3)        Interpreter to be present on site    

  

A (1) Emergency (2) Straight Away (3) Max 1 hour (ASAP)   

B (1) Less than one day (2) 30 minutes (3) At agreed booked time   

C (1) One to three days (2) 2 hours (3) At agreed booked time   

D (1) Four days to two weeks (2) 1 day (3) At agreed booked time   

E (1) Two weeks plus (2) 2 days (3) At agreed booked time   

  

Standard MI will include:   

Fill Rate %   

DNA number & % (interpreter)   

DNA number & % (customer)   

Cancellation number & % (supplier)   

Cancellation number & % (customer)   

Regular reports will be submitted, sent mid-month for the previous month
  

Spend and language per department and language   

Freedom of Information and annual reports can also be requested as
additional reports, as and when required.  

  

• Suppliers who applied for inclusion on each framework/contract and were
successful & not successful at the PQQ & ITT stages  

  

Not applicable as this was direct award via a national framework following
evaluation of three National frameworks and suppliers detailed on each  

  

• Actual spend on this contract/framework (and any sub lots), from the
start of the contract to the current date  

  

£402,004.25  

  

• Start date & duration of framework/contract?  

  

8^th Nov 2019 for three years  

  

• Could you please provide a copy of the service/product specification
given to all bidders for when this contract was last advertised?  

  

N/A  

  

• Is there an extension clause in the framework(s)/contract(s) and, if so,
the duration of the extension?  

  

Call off Contract - no extensions  

  

• Has a decision been made yet on whether the framework(s)/contract(s) are
being either extended or renewed?  

  

Yes  

  

• Who is the senior officer (outside of procurement) responsible for this
contract?  

  

Helen Gregg  ​  

 

___________________________________________________________________________________________________ 
      

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If you have any queries or concerns then please do not hesitate to
contact me.  

   

If you are dissatisfied with the handling of your request please contact
the Information Manager, Peterborough City Council, Sand Martin House,
Bittern Way, Fletton Quays, Peterborough, PE2 8TY; Telephone: 01733
452533, e-mail: [4][Peterborough City Council request email]  

   

You can also complain to the Information Commissioner at:  

  

            The Information Commissioner's Office  

            Wycliffe House, Water lane  

            Wilmslow, Cheshire  

            SK9 5AF                                    

 

Tel: 01625 545700           

[5]http://www.ico.org.uk/  

  

   

Yours faithfully  

   

Tracey Wright  

Information Manager  

Peterborough City Council  

Sand Martin House, Bittern Way  

Fletton Quays  

Peterborough  

PE2 8TY  

   

foi[6]@peterborough.gov.uk  

Telephone 01733 452533  

Conditions apply to the confidentiality, copyright, legal liability and
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References

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5. http://www.ico.org.uk/
http://www.ico.org.uk/
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