Training about Human Trafficking for non-clinical front-facing staff

Ruth Atkinson made this Freedom of Information request to Mid Essex Hospital Services NHS Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Mid Essex Hospital Services NHS Trust,

• Is there training provided to non-clinical, front-facing staff about human trafficking and modern slavery in your Trust?
• If training is delivered in your Trust, which staff receive or are eligible to receive this training? Is the training compulsory and how is attendance / completion measured? What format does this training take (e.g. e-learning, face-to-face, etc.)? How long does the training take to complete?
• If there is no training in your Trust, is human trafficking incorporated into a safeguarding training programme or policy? If it is part of a safeguarding programme, does that programme also include a section on the Prevent policy?
• For either stand-alone training or training which is incorporated into a safeguarding programme or policy (please specify which): Are non-clinical, front-facing staff staff trained in potential clinical indicators for human trafficking victims? Are non-clinical, front-facing staff staff trained in who to refer a potential human trafficking case to? Are non-clinical, front-facing staff staff trained on the questions to ask to ascertain whether a patient is a victim of human trafficking? How often is the training completed?

Yours faithfully,

Ruth Atkinson

MEHT FOI (RQ8) Mid Essex Hospital, Mid Essex Hospital Services NHS Trust

Thank you for your email and request for information.

Your request has been acknowledged. Normal Freedom of Information timescales apply from receipt of your request (20 working days) into this MEHT FOI mailbox.

I look forward to dealing with your request.

With kind regards
Rebecca Pascoe
Risk and Compliance Manager
01245 516595

Care, Excel, Innovate

Apply to be a member of our Foundation Trust. See the web site at www.meht.nhs.uk for further details.

Information in this message may contain confidential and privileged information. If you are not the intended recipient please accept our apologies; please do not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents: to do so is strictly prohibited and may be unlawful. Please inform us that this message has gone astray before deleting it.

Content of emails received by this Trust will be subject to disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, confidentiality of this e-mail and your reply cannot be guaranteed. Thank you for your co-operation.

MEHT FOI (RQ8) Mid Essex Hospital, Mid Essex Hospital Services NHS Trust

1 Attachment

Ms Atkinson

Thank you for your request for information under the Freedom of Information Act.

Please see our response beneath and accept our apologies for the delay in our response.

• Is there training provided to non-clinical, front-facing staff about human trafficking and modern slavery in your Trust? Yes
• If training is delivered in your Trust, which staff receive or are eligible to receive this training? Is the training compulsory and how is attendance / completion measured? What format does this training take (e.g. e-learning, face-to-face, etc.)? How long does the training take to complete? All staff attend training and the training is included within the corporate induction and is face to face training. Other safeguarding training takes place on line and face to face.
• If there is no training in your Trust, is human trafficking incorporated into a safeguarding training programme or policy? If it is part of a safeguarding programme, does that programme also include a section on the Prevent policy? Please see our attached policy.
• For either stand-alone training or training which is incorporated into a safeguarding programme or policy (please specify which): Are non-clinical, front-facing staff staff trained in potential clinical indicators for human trafficking victims? Are non-clinical, front-facing staff staff trained in who to refer a potential human trafficking case to? Are non-clinical, front-facing staff staff trained on the questions to ask to ascertain whether a patient is a victim of human trafficking? How often is the training completed? Staff are asked to use the policy attached and contact the Safeguarding team either adults or children should they require further assistance. Training sessions are run on a regular basis (1 x month for Adult Safeguarding). Various useful related documentation is available via the Trust Intranet.

For other associated policies please follow this link:

http://www.meht.nhs.uk/about-us-/policie...

If you are not satisfied with this response you may request an independent internal review by a senior member of the Trust staff who has had no involvement in dealing with your request. We aim to deal with FOI appeals within 20 days of receipt Emails should be clearly marked ‘Internal Review ' and sent to [email address] Should you remain dissatisfied after this internal review, you will have a right of complaint to the Information Commissioner. Further information is available at: Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK95AF Telephone: 01625 545 700 - www.informationcommissioner.gov.uk

If you have any other queries please do not hesitate to contact me again.

Regards
Rebecca
Rebecca Pascoe-Youell

Public Information Manager
Corporate Department

Freedom of Information Requests to be emailed to: [email address]

South Wing - Level 3, Room 5, B346
01245 51(4536) [email address]

Care, Excel, Innovate

Apply to be a member of our Foundation Trust. See the web site at www.meht.nhs.uk for further details.

Information in this message may contain confidential and privileged information. If you are not the intended recipient please accept our apologies; please do not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents: to do so is strictly prohibited and may be unlawful. Please inform us that this message has gone astray before deleting it.

Content of emails received by this Trust will be subject to disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, confidentiality of this e-mail and your reply cannot be guaranteed. Thank you for your co-operation.

Dear Rebecca,

Thank you for this response. Just a few questions remain outstanding:

1. is training for non-clinical front-facing staff obligatory?
2. How is attendance monitored?
3. How long does the training take?
4. How often do non-clinical front-facing staff receive training?

Thank you for your assistance.

Yours sincerely,

Ruth Atkinson

Dear Mid Essex Hospital Services NHS Trust,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Mid Essex Hospital Services NHS Trust's handling of my FOI request 'Training about Human Trafficking for non-clinical front-facing staff'.

This request for clarification was sent on May 3. As such, you should have responded by beginning of June. Please respond asap. Thank you for your assistance.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/t...

Yours faithfully,

Ruth Atkinson

MEHT FOI (RQ8) Mid Essex Hospital, Mid Essex Hospital Services NHS Trust

Ms Atkinson

I am very sorry but I have checked my records and I appear not to have your email of 3rd May seeking clarification. Did you receive an email acknowledgement that this email had been received?

I can only apologise for this oversight on our behalf and get to work immediately on responding to your questions.

In the meantime I will pass your request for internal review to James Day our Trust Secretary with a full explanation of this matter.

Regards

Rebecca
Rebecca Pascoe-Youell

Public Information Manager
Corporate Department

Freedom of Information Requests to be emailed to: [email address]
South Wing - Level 3, Room 5, B346
01245 51(4536) [email address]

Normal working days - Wednesday and Thursday
(Liz Stewart - Monday and Tuesday)

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MEHT FOI (RQ8) Mid Essex Hospital, Mid Essex Hospital Services NHS Trust

Ms Atkinson

I have located your original email of 3rd May. Unfortunately it had been misfiled.

I have spoken to the relevant team this morning for a response to your questions and will come back to you as soon as I have the responses to hand.

Once again my sincere apologies for this oversight and any inconveniences this may have caused.

Regards

Rebecca
Rebecca Pascoe-Youell

Public Information Manager
Corporate Department

Freedom of Information Requests to be emailed to: [email address]
South Wing - Level 3, Room 5, B346
01245 51(4536) [email address]

Normal working days - Wednesday and Thursday
(Liz Stewart - Monday and Tuesday)

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MEHT FOI (RQ8) Mid Essex Hospital, Mid Essex Hospital Services NHS Trust

Ms Atkinson

In response to your questions which were sent to the Trust on 3rd of May in clarification of your FOI concerning Training about Human Trafficking for non-clinical front facing staff, please find our response attached:

1. Is training for non-clinical front-facing staff obligatory? Yes
2. How is training monitored? All training is monitored and recorded by the Learning and Development department
3. How long does the training take? The training session for all non-clinical staff within the corporate induction takes 22 minutes as part of the Adult Safeguarding section of the Training. If appropriate/relevant for staff the level 2 training session for Adult Safeguarding takes 2.5 hours.
4.How often do non-clinical front-facing staff receive training? Every 3 years.

Once again please accept my apologies for the delay you have incurred in receiving this response. An internal review is being undertaken and a response will be sent to you shortly.

Regards

Rebecca
Rebecca Pascoe-Youell

Public Information Manager
Corporate Department

Freedom of Information Requests to be emailed to: [email address]
South Wing - Level 3, Room 5, B346
01245 51(4536) [email address]

Normal working days - Wednesday and Thursday
(Liz Stewart - Monday and Tuesday)

show quoted sections

Day James (RQ8) Mid Essex Hospital, Mid Essex Hospital Services NHS Trust

Dear Ms Atkinson

Thank you for your emails and request for an internal review for this Freedom of Information request.

I understand from the FOI team that unfortunately your request for clarification was misfiled and was therefore not answered.

Having looked through the file and audit trail I am assured that unfortunately this is indeed what happened, and was an administrative oversight. I understand your clarification questions have now been answered and a response was provided promptly.

I can assure you that this was an isolated incident, and I apologise for any inconvenience this may have caused you.

James Day LLB
Solicitor
Trust Secretary
Tel: 01245 515270
Mid Essex Hospital Services NHS Trust

Care, Excel, Innovate

Apply to be a member of our Foundation Trust. See the web site at www.meht.nhs.uk for further details.

Information in this message may contain confidential and privileged information. If you are not the intended recipient please accept our apologies; please do not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents: to do so is strictly prohibited and may be unlawful. Please inform us that this message has gone astray before deleting it.

Content of emails received by this Trust will be subject to disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, confidentiality of this e-mail and your reply cannot be guaranteed. Thank you for your co-operation.