Training about Human Trafficking for non-clinical front-facing staff

Ruth Atkinson made this Freedom of Information request to South West London and St George's Mental Health NHS Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear South West London and St George’s Mental Health NHS Trust,

• Is there training provided to non-clinical, front-facing staff about human trafficking and modern slavery in your Trust?
• If training is delivered in your Trust, which staff receive or are eligible to receive this training? Is the training compulsory and how is attendance / completion measured? What format does this training take (e.g. e-learning, face-to-face, etc.)? How long does the training take to complete?
• If there is no training in your Trust, is human trafficking incorporated into a safeguarding training programme or policy? If it is part of a safeguarding programme, does that programme also include a section on the Prevent policy?
• For either stand-alone training or training which is incorporated into a safeguarding programme or policy (please specify which): Are staff trained in potential clinical indicators for human trafficking victims? Are staff trained in who to refer a potential human trafficking case to? Are staff trained on the questions to ask to ascertain whether a patient is a victim of human trafficking? How often is the training completed?

Yours faithfully,

Ruth Atkinson

Dear South West London and St George’s Mental Health NHS Trust,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of South West London and St George’s Mental Health NHS Trust's handling of my FOI request 'Training about Human Trafficking for non-clinical front-facing staff'.

This request was made on 3 February and I have still had no response. Please respond as soon as you are able with reference to *non-clinical front-facing* staff only.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/t...

Yours faithfully,

Ruth Atkinson

FOI-Requests, South West London and St George's Mental Health NHS Trust

8 Attachments

Dear Ruth,

 

Thank you for recent email. 

I am responding on behalf of SW London & St George's Mental Health NHS
Trust to acknowledge receipt and thank you for your request under the
Freedom of Information Act 2000. 

First of all please accept our apologies for the time it has taken to
provide you with the information you requested. This has been brought
about by the staffing issues in the team that deals with Freedom of
Information Requests. We are doing all we can to address these issues as
well as providing a response to your request.

Your response will now be considered.

Request details:

• Is there training provided to non-clinical, front-facing staff about
human trafficking and modern slavery in your Trust?
• If training is delivered in your Trust, which staff receive or are
eligible to receive this training? Is the training compulsory and how is
attendance / completion measured? What format does this training take
(e.g. e-learning, face-to-face, etc.)? How long does the training take to
complete?
• If there is no training in your Trust, is human trafficking incorporated
into a safeguarding training programme or policy? If it is part of a
safeguarding programme, does that programme also include a section on the
Prevent policy?
• For either stand-alone training or training which is incorporated into a
safeguarding programme or policy (please specify which): Are staff trained
in potential clinical indicators for human trafficking victims? Are staff
trained in who to refer a potential human trafficking case to? Are staff
trained on the questions to ask to ascertain whether a patient is a victim
of human trafficking? How often is the training completed?

If this is not the case please do get in touch as soon as possible but we
will, for the time being, proceed on the above basis and your response
will be provided within 20 days.

 

Please Note:

You are free to use this information for your own non-commercial purposes,
however if you intend to use the information for commercial purposes then
please email us at [1][South West London and St George’s Mental Health NHS Trust request email]

 

Kind regards,

 

Sara Lever (on behalf of Robert Mukiibi)

 

Robert Mukiibi

Information Services Manager

T: 020 3513 6184

E: [2][email address]

A: Information Services - IM&T Department

    South West London and St George's Mental Health NHS Trust

    Newton Building (Entrance 2/11),

    Springfield University Hospital

    61 Glenburnie Road, London SW17 7DJ

 

 

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How to make a complaint 

While we hope that you do not need to make a complaint about our services,
if you do, we aim to make the process easy.

There is no special form you need to complete to make a complaint, just
get in touch with us and we will try to resolve it.  You can make a
complaint verbally or in writing (by email, letter or completing and
returning a [12]complaints leaflet).  Send your complaint to either:

David Bradley

Chief Executive

Trust Headquarters  South West London and St Georges Mental Health NHS
Trust  Springfield University Hospital  61 Glenburnie Road  London SW17
7DJ

Victoria Gregory

Patient Experience Manager (Complaints)

Building 14, Entrance C  South West London and St Georges Mental Health
NHS Trust  Springfield University Hospital  61 Glenburnie Road  London
SW17 7DJ

Tel: 020 3513 5520

Email: [13][email address]

If you are not content with the outcome of your complaint you may apply
directly to the Information Commissioner for a decision.  Generally, the
Information Commissioner cannot make a decision unless you have exhausted
the complaints procedure provided by the Trust.

The Information Commissioner can be contacted at, "The Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF" or you can report your concerns on-line at
[14]https://ico.org.uk/concerns/handling/

[15]Description: Image result for please consider the environment before
printing this emailPlease consider the environment before printing this.

 

 

How is your care and treatment? Go online at:
[16]https://feedback.swlstg-tr.nhs.uk and let us know how we are doing.

show quoted sections

Dear Sara,

Thank you for looking into this. Please respond to the questions as concern *non-clinical front-facing* staff only. And do let me know the answers to all the questions even if any training received is incorporated into safeguarding training. Thank you for your assistance.

Yours sincerely,

Ruth Atkinson

FOI-Requests, South West London and St George's Mental Health NHS Trust

4 Attachments

Dear Ruth

 

I am responding on behalf of South West London and St George’s Mental
Health Trust to your Freedom of Information request. Please accept our
apologies for the time it has taken to provide you with the information
you requested. This has been brought about by the staffing issues in the
team that deals with Freedom of Information Requests.

 

In the Freedom of Information request referenced above you asked:

 

•       Is there training provided to non-clinical, front-facing staff
about human trafficking and modern slavery in your Trust?

•       If training is delivered in your Trust, which staff receive or are
eligible to receive this training? Is the training compulsory and how is
attendance / completion measured? What format does this training take
(e.g. e-learning, face-to-face, etc.)? How long does the training take to
complete?

•       If there is no training in your Trust, is human trafficking
incorporated into a safeguarding training programme or policy? If it is
part of a safeguarding programme, does that programme also include a
section on the Prevent policy?

•       For either stand-alone training or training which is incorporated
into a safeguarding programme or policy (please specify which): Are staff
trained in potential clinical indicators for human trafficking victims?
Are staff trained in who to refer a potential human trafficking case to?
Are staff trained on the questions to ask to ascertain whether a patient
is a victim of human trafficking? How often is the training completed?

 

Our response to the above requests is as follows:

 

•       Is there training provided to non-clinical, front-facing staff
about human trafficking and modern slavery in your Trust?

 

Trust response: All staff attend Trust Induction face to face for
approximately 30 minutes. They are also required to complete Safeguarding
Adults Level 1 e-learning (approximately 30 minutes).  Trust Induction
covers ‘modern slavery’ under ‘type of abuse’.  The Safeguarding Adults
Level 1 e-learning is currently under review to ensure compliance with
latest statutory requirements and Pan-London guidance.

 

•       If training is delivered in your Trust, which staff receive or are
eligible to receive this training? Is the training compulsory and how is
attendance / completion measured? What format does this training take
(e.g. e-learning, face-to-face, etc.)? How long does the training take to
complete?

 

Trust response: As above.

 

•       If there is no training in your Trust, is human trafficking
incorporated into a safeguarding training programme or policy? If it is
part of a safeguarding programme, does that programme also include a
section on the Prevent policy?

 

Trust response: Trust policy is currently under review to ensure
compliance with latest statutory requirements and Pan-London guidance. 
The current Trust Safeguarding Adults Policy includes section on the
Prevent Policy.

 

•       For either stand-alone training or training which is incorporated
into a safeguarding programme or policy (please specify which): Are staff
trained in potential clinical indicators for human trafficking victims?
Are staff trained in who to refer a potential human trafficking case to?
Are staff trained on the questions to ask to ascertain whether a patient
is a victim of human trafficking? How often is the training completed?

 

Trust response: Trust policy is currently under review to ensure
compliance with latest statutory requirements and Pan-London guidance.

 

 

I trust that the responses satisfy your needs but should you need to
correspond further regarding this request, please ensure that the
reference number that appears in the Subject line above is quoted to make
it easier for the team to deal further with your correspondence.

 

 

Please Note:

You are free to use this information for your own non-commercial purposes,
however if you intend to use the information for commercial purposes then
please email us at [1][South West London and St George’s Mental Health NHS Trust request email]

 

 

Kind regards,

 

Daniel Norman (sent on behalf of Robert Mukiibi)

 

 

Robert Mukiibi

Information Services Manager

T: 020 3513 5572

E: [2][email address]

A: Information Services - IM&T Department

    South West London and St George's Mental Health NHS Trust

    Newton Building (Entrance 2/11),

    Springfield University Hospital

    61 Glenburnie Road, London SW17 7DJ

 

 

[3]Description: Description: Description: Description: Description:
http://www.swlstg-tr.nhs.uk/_images/Sign...

How to make a complaint 

While we hope that you do not need to make a complaint about our services,
if you do, we aim to make the process easy.

There is no special form you need to complete to make a complaint, just
get in touch with us and we will try to resolve it.  You can make a
complaint verbally or in writing (by email, letter or completing and
returning a [4]complaints leaflet).  Send your complaint to either:

David Bradley

Chief Executive

Trust Headquarters  South West London and St Georges Mental Health NHS
Trust  Springfield University Hospital  61 Glenburnie Road  London SW17
7DJ

Victoria Gregory

Patient Experience Manager (Complaints)

Building 14, Entrance C  South West London and St Georges Mental Health
NHS Trust  Springfield University Hospital  61 Glenburnie Road  London
SW17 7DJ

Tel: 020 3513 5520

Email: [5][email address]

If you are not content with the outcome of your complaint you may apply
directly to the Information Commissioner for a decision.  Generally, the
Information Commissioner cannot make a decision unless you have exhausted
the complaints procedure provided by the Trust.

The Information Commissioner can be contacted at, "The Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF" or you can report your concerns on-line at
[6]https://ico.org.uk/concerns/handling/

[7]Description: Description: Description: Description: Description: Image
result for please consider the environment before printing this
emailPlease consider the environment before printing this.

 

How is your care and treatment? Go online at:
[8]https://feedback.swlstg-tr.nhs.uk and let us know how we are doing.

show quoted sections