Dear Humber Bridge Board,
I have three questions, please.
1. Please, could you advise how many cars per day are accidentally going into the pre-paid lane?
2. May I ask how many of these are being hit with £15 charges because they are either
b: falling foul to the 24 hour payment deadline when it happens on a Friday and the vehicle number plate which I now know does not register as a debt until Monday morning.
c: how many disputes are accepted as non-fault by the vehicle when they accidentally hit the wrong lane?
Good Afternoon Mr Lobsiger
Further to my previous email, I have been passed your subsequent enquiry.
I hope I have answered your previous questions already and in response to
your requests for our data figures - this information is not readily
available. The Humber Bridge Board is committed to allowing appropriate
access to our records and, accordingly, we publish details of our
financial and operational records on our website
You should note, however, that we are not a public body and cannot,
therefore, respond to individual requests for information under the
freedom of information act as we are not subject to that legislation.
Please do get back in touch if you feel my previous email did not answer
fully any of your concerns.
Customer Services Manager
cid:image011.png@01D3B535.A0885620 01482 6471612
cid:image012.png@01D3B535.A0885620 [email address]
cid:image003.png@01D3B538.FAF73F60 8am – 4pm Monday - Friday Bridge
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