Trading Standards Investigations into Lettings Agents and Property Managers

Response to this request is long overdue. By law, under all circumstances, Bromley Borough Council should have responded by now (details). You can complain by requesting an internal review.

Dear Bromley Borough Council,

Would you please supply the following information under the Freedom of Information Act.

The number of trading standards investigations carried out in relation to letting agents and property management companies in the past 5 years. If the number of investigations is less than 15, please extend the period to 10 years.

With the data please expand using the following criteria:

What was the exact nature of those investigations and outcome on a case by case basis and who were the alleged offending agents involved in those cases. With this in mind please clarify the investigations using the following format taking note of the examples.

Date: xx/xxxx
Company: ABC Agents
Offence/s: Breach of section xx of xxxx Act /Reg xxxx
Nature of Offence: Misleading action/Omission/Money Laundering/Failure to Register for Redress Scheme
Action Taken: Warning Issued/Court Proceedings Taken (Outcome)/ Referred to Police/SFO/CMA/ Or Relevant comment

Date: xx/xxxx
Company: (Under Investigation)
Offence/s: Breach of section xx of xxxx Act /Reg xxxx
Nature of Offence: Misleading action/Omission/Money Laundering/Failure to Register for Redress Scheme
Action Taken: Under Investigation/Proceeding With Court Case/Referred to Police/SFO/CMA/Or Relevant Comment

It is understood that disclosure of any company’s details is not covered by the DPA and therefore cannot be withheld unless there is a current ongoing investigation against the company. In stating this exception only applies to ongoing investigations and does not preclude the company being named relating to previous investigations. If there is an ongoing investigation then please indicate the investigation and omit the company’s name.

Finally, the release of this information is in the public interest and appreciate your cooperation in this matter.

Yours sincerely,

M Doyle

BromleyCorporateCustomerServices,

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Good Afternoon,

Thank you for your email – your request will be passed to a departmental
coordinator to provide a reply.

By law, the council may take up to 20 working days to provide you with
non-personal information held by the authority. In some cases, a charge
may apply. If so, we will contact you to let you know the cost and then
you can decide whether to go ahead with the request or not. Where charges
apply, the time scales indicated do not take effect until we have received
payment.

In future, so that your request can be sent direct to the correct
department, please use the following link to submit your request on line –
[1]www.bromley.gov.uk/freedomofinformation

yours sincerely,

Sue
 
Customer Service Centre
Web: [2]www.bromley.gov.uk
Please be aware issues can also be reported online using the following
link [3]http://www.bromley.gov.uk/report
Help us to improve our service:  www.bromley.gov.uk/HowDidWeDo

Hancock, Ruth, Bromley Borough Council

1 Attachment

Dear Mr Doyle, thank you for your FOI request.  LB Bromley have carried
out no investigations in relation to alleged offences by Letting Agents
and Property Managers in the last 10 years.

Yours sincerely

Ruth Hancock

Lead Trading Standards Practitioner

 

Public Protection Department

London Borough of Bromley

Civic Centre

Stockwell Close

Bromley BR1 3UH

 

Tel: 07949 839 043

Fax: 020 8313 4450

Web: [1]www.bromley.gov.uk

 

Doorstep Crime Rapid Response Number - 07903 852090

 

 

 

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Dear Bromley Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Bromley Borough Council's handling of my FOI request 'Trading Standards Investigations into Lettings Agents and Property Managers'.

Given the population and properties within your remit area along with data being received from other London Boroughs, I request am requesting internal review as the data is far from being conducive with that received so far from the rest of London.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/t...

Yours faithfully,

Mark Doyle

BromleyCorporateCustomerServices,

Dear Mr Doyle,

Thank you for your email which has been forwarded as requested.

yours sincerely,

Sue
 
Customer Service Centre
Web: [1]www.bromley.gov.uk
Please be aware issues can also be reported online using the following
link [2]http://www.bromley.gov.uk/report
Help us to improve our service:  www.bromley.gov.uk/HowDidWeDo

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