Trading Standards Investigations into Lettings Agents and Property Managers

The request was successful.

Dear Leicester City Council,

Would you please supply the following information under the Freedom of Information Act.

The number of trading standards investigations carried out in relation to letting agents and property management companies in the past 5 years. If the number of investigations is less than 15, please extend the period to 10 years.

With the data please expand using the following criteria:

What was the exact nature of those investigations and outcome on a case by case basis and who were the alleged offending agents involved in those cases. With this in mind please clarify the investigations using the following format taking note of the examples.

Date: xx/xxxx
Company: ABC Agents
Offence/s: Breach of section xx of xxxx Act /Reg xxxx
Nature of Offence: Misleading action/Omission/Money Laundering/Failure to Register for Redress Scheme
Action Taken: Warning Issued/Court Proceedings Taken (Outcome)/ Referred to Police/SFO/CMA/ Or Relevant comment

Date: xx/xxxx
Company: (Under Investigation)
Offence/s: Breach of section xx of xxxx Act /Reg xxxx
Nature of Offence: Misleading action/Omission/Money Laundering/Failure to Register for Redress Scheme
Action Taken: Under Investigation/Proceeding With Court Case/Referred to Police/SFO/CMA/Or Relevant Comment

It is understood that disclosure of any company’s details is not covered by the DPA and therefore cannot be withheld unless there is a current ongoing investigation (not outstanding due to disapeearance) against the company. In stating this exception only applies to ongoing investigations and does not preclude the company being named relating to previous investigations. If there is an ongoing investigation then please indicate the investigation type and omit the company’s name.

Finally, the release of this information is in the public interest and appreciate your cooperation in this matter.

Yours Sincerely,

M Doyle

info-requests, Leicester City Council

Website:                        [1]www.leicester.gov.uk        

E-mail:                           [2][Leicester City Council request email]   

Our Ref:                         FOI 14768

Date:                              17^th November 2017

 

M Doyle

[3][FOI #447187 email]        

 

Dear M. Doyle,

 

FREEDOM OF INFORMATION ACT 2000

 

Thank you for your email of 17^th November 2017 requesting information
about Trading Standards Investigations into Lettings Agents and Property
Managers.

 

Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days. 

 

If you have any queries about this request do not hesitate to contact me.
Please remember to quote the reference number above in any future
communications.

 

Yours sincerely,

 

Information Governance & Risk Team

Leicester City Council

References

Visible links
1. http://www.leicester.gov.uk/
2. mailto:[Leicester City Council request email]
3. mailto:[FOI #447187 email]

info-requests, Leicester City Council

2 Attachments

Dear M Doyle

 

Please find attached Leicester City Council’s response to your recent
Freedom of Information request.

 

Regards,

 

Iain Harrison

Information Governance & Risk Manager

Email: [1][Leicester City Council request email]”

 

 

 

References

Visible links
1. mailto:[Leicester City Council request email]

Dear Mr Harrison

Many thanks for your response, the information is just as I wanted and a great example on how FOI requests should be responded to.

Yours sincerely,

Mark Doyle