Trading Standards Investigations into Lettings Agents and Property Managers

The request was successful.

Dear City of London Corporation,

Would you please supply the following information under the Freedom of Information Act.

The number of trading standards investigations carried out in relation to letting agents and property management companies in the past 5 years. If the number of investigations is less than 15, please extend the period to 10 years.

With the data please expand using the following criteria:

What was the exact nature of those investigations and outcome on a case by case basis and who were the alleged offending agents involved in those cases. With this in mind please clarify the investigations using the following format taking note of the examples.

Date: xx/xxxx
Company: ABC Agents
Offence/s: Breach of section xx of xxxx Act /Reg xxxx
Nature of Offence: Misleading action/Omission/Money Laundering/Failure to Register for Redress Scheme
Action Taken: Warning Issued/Court Proceedings Taken (Outcome)/ Referred to Police/SFO/CMA/ Or Relevant comment

Date: xx/xxxx
Company: (Under Investigation)
Offence/s: Breach of section xx of xxxx Act /Reg xxxx
Nature of Offence: Misleading action/Omission/Money Laundering/Failure to Register for Redress Scheme
Action Taken: Under Investigation/Proceeding With Court Case/Referred to Police/SFO/CMA/Or Relevant Comment

It is understood that disclosure of any company’s details is not covered by the DPA and therefore cannot be withheld unless there is a current ongoing investigation against the company. In stating this exception only applies to ongoing investigations and does not preclude the company being named relating to previous investigations. If there is an ongoing investigation then please indicate the investigation and omit the company’s name.

Finally, the release of this information is in the public interest and appreciate your cooperation in this matter.

Yours Sincerely,

M Doyle

COL-EB-InformationOfficer, City of London Corporation

Dear Mr Doyle,
 
Thank you for your request (and repeat request) of 3 November 2017 to the
City of London (CoL).
 
Please note that section 8 of the Freedom of Information Act (FOIA) states
as follows:
 
"8.—(1) In this Act any reference to a 'request for information' is a
Request for
reference to such a request which—
… (b) states the name of the applicant …"
 
Before we progress your request, please would you confirm on whose behalf
your request is made. In considering this, please note the guidance
“Recognising a request made under the Freedom of Information Act (Section
8)” (version 1.2, 2 Nov 2016), published on the website of the Information
Commissioner’s Office (ICO) at:
 
[1]http://ico.org.uk/for_organisations/guid...
 
The guidance states that, to be a valid request, “the request must state
the real name of the party on whose behalf the agent is acting … A request
which only includes the real name of the agent will be invalid”.
 
It is clear that the section 12 and section 14(1) provisions of the Act
could be circumvented where the party on whose behalf the agent is acting
is not stated.
 
Please confirm the name of any person, company or organisation on whose
behalf you are acting.
 
When we have received that information, we can progress your request as a
valid request.
 
Yours sincerely,
 
Compliance (FOI)
Comptroller & City Solicitor’s Department
City of London
Tel: 020 7332 1209
[2]www.cityoflondon.gov.uk
 
 
 

Dear COL-EB-InformationOfficer,

Tens of thousands of FOI requests have been made through this charity run What Do They Know portal which allow open FOI requests that aleviate unecessary obstructions and or misleading information from official bodies and vexasious or indeed unecesssarily duplicated, multiple FOI requests.

The information is for myself, so please expedite the information withing the timeframe from the date the request was received.

Many Thanks,

Mr Mark Doyle

COL-EB-InformationOfficer, City of London Corporation

Dear Mr Doyle,
 
Thank you for your email.
 
The CoL understands from your reply that you are acting on your own behalf
only. If we have misunderstood then, as you see from the ICO guidance, you
must inform us.
 
Public authorities are required to respond to requests within the
statutory timescale of 20 working days beginning from the first working
day after they receive a request or subsequent clarification where
required. In this instance, the wef date is Monday, 6 November 2017, and
therefore the deadline is 1 December.
 
The Act does not always require public authorities to disclose the
information which they hold.
 
The FOIA applies to the CoL as a local authority, police authority and
port health authority. The CoL is the local and police authority for the
“Square Mile”, ie the historic City of London, and not for London as a
whole. Please see the following page containing a link to a map (Explore
the City), which shows the local authority area covered by the CoL:
[1]https://www.cityoflondon.gov.uk/maps/Pag....
The CoL does have some functions, including Port Health Authority
functions, which extend beyond the City boundary. For further information
please see: [2]www.cityoflondon.gov.uk.
 
Yours sincerely,
 
Compliance (FOI)
Comptroller & City Solicitor’s Department
City of London
Tel: 020 7332 1209
[3]www.cityoflondon.gov.uk
 
 

Poulton, Jane,

Dear Mr Doyle

FREEDOM OF INFORMATION ACT 2000 (FOIA) –  INFORMATION REQUEST

Further to your request for information of 3 November 2017, and our
acknowledgement of 3 November 2017, your request has now been processed
and the City of London (CoL) responds as follows.
 
 

 1. The number of trading standards investigations carried out in relation
to letting agents and property management companies in the past 5
years.  If the number of investigations is less than 15, please extend
the period to 10 years.   No investigations have been carried out in
relation to letting agents and property management from 2007 to
present day.

 

 2. With the data please expand using the following criteria:  N/A

 

 3. What was the exact nature of those investigations and outcome on a
case by case basis and who were the alleged offending agents involved
in those cases. With this in mind please clarify the investigations
using the following format taking note of the examples.  N/A

 
 
Please note that the CoL is the Local Authority for the "square mile"
only, i.e. the historic City of London, and not London as a whole, which
is covered by over 30 boroughs and the Westminster City Council. Please
see the following link to a map on the CoL website, which shows the area
covered: [1]www.cityoflondon.gov.uk/maps/Pages/COMPASS.aspx.
 
We hope that this response is of assistance. Nevertheless, should you wish
to make a complaint about the way the CoL has handled your enquiry, please
make your complaint in writing to email address:
[2][email address]. For a link to the CoL’s FOI complaints
procedure, please visit the following page:
[3]www.cityoflondon.gov.uk/about-our-website/Pages/feedback.aspx, at the
end of which is located the FOI complaints procedure. If, having used the
CoL’s FOI Complaints Procedure, you are still dissatisfied, you may
request the Information Commissioner to investigate. Please contact:
Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire,
SK9 5AF. Telephone: (01625) 545700. Website: [4]https://ico.org.uk/.
The FOIA applies to the City of London as a local authority, police
authority and port health authority.

The CoL holds the copyright in this email and its attachment. The supply
of these does not give a right to re-use them in a way that would infringe
that copyright, for example, by making copies, publishing and issuing
copies to the public or to any other person. Brief extracts of any of the
material may be reproduced under the fair dealing provisions of the
Copyright, Designs and Patents Act 1988 (sections 29 and 30) for the
purposes of research for non-commercial purposes, private study,
criticism, review and news reporting, subject to an acknowledgement of the
copyright owner.
Yours sincerely,
 
 
Performance Management Officer
Department of Markets and Consumer Protection
City of London
[5][email address]
[6]www.cityoflondon.gov.uk
 
 
 
 
 
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