Trading Standards Investigations into Lettings Agents and Property Managers

Mark made this Freedom of Information request to Hackney Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Hackney Borough Council,

Would you please supply the following information under the Freedom of Information Act.

The number of trading standards investigations carried out in relation to letting agents and property management companies in the past 5 years. If the number of investigations is less than 15, please extend the period to 10 years.

With the data please expand using the following criteria:

What was the exact nature of those investigations and outcome on a case by case basis and who were the alleged offending agents involved in those cases. With this in mind please clarify the investigations using the following format taking note of the examples.

Date: xx/xxxx
Company: ABC Agents
Offence/s: Breach of section xx of xxxx Act /Reg xxxx
Nature of Offence: Misleading action/Omission/Money Laundering/Failure to Register for Redress Scheme
Action Taken: Warning Issued/Court Proceedings Taken (Outcome)/ Referred to Police/SFO/CMA/ Or Relevant comment

Date: xx/xxxx
Company: (Under Investigation)
Offence/s: Breach of section xx of xxxx Act /Reg xxxx
Nature of Offence: Misleading action/Omission/Money Laundering/Failure to Register for Redress Scheme
Action Taken: Under Investigation/Proceeding With Court Case/Referred to Police/SFO/CMA/Or Relevant Comment

It is understood that disclosure of any company’s details is not covered by the DPA and therefore cannot be withheld unless there is a current ongoing investigation against the company. In stating this exception only applies to ongoing investigations and does not preclude the company being named relating to previous investigations. If there is an ongoing investigation then please indicate the investigation and omit the company’s name.

Finally, the release of this information is in the public interest and appreciate your cooperation in this matter.

Yours Sincerely,

M Doyle

Hackney Borough Council

[1]London Borough of Hackney logo

Dear Mr Doyle,

FOI Ref: FOI17-1106-11238

Thank you for submitting a Freedom of Information request. Your reference
number is FOI17-1106-11238.

Your request will be responded to within 20 working days.

Yours sincerely,

Information Management Team - FOI

[2][email address]

The contents of this email are confidential to the intended recipient at
the email address to which it has been addressed. It may not be disclosed
to or used by anyone other than this addressee, nor may it be copied in
any way. If received in error, please contact Hackney Council,
www.hackney.gov.uk on 020 8356 3000 (out of hours - 020 8356 2300) quoting
the name of the sender and the addressee and then delete it from your
system. Please note that neither Hackney Council nor the sender accepts
any responsibility for viruses and it is your responsibility to scan the
email and attachments (if any). No contracts may be concluded on behalf of
Hackney Council by means of email communications.Please note that Hackney
Council reserves the right to monitor emails for the purpose of monitoring
or communications relevant to the Company’s business under the
Telecommunications (Lawful Business Practice) (Interception Of
Communications) Regulations 2000 (S.I. 2000/2699) ("the Regulations") for
the following reasons: to investigate or detect the unauthorised use of
the systems, e.g. that this policy is being observed, that no
discriminatory or offensive content appears in emails; to maintain an
adequate level of security for our computer systems; to detect any
computer viruses; to check mailboxes of absent employees. To exercise its
right under the Regulations, Hackney Council must have made all reasonable
efforts to inform every person who may use the system that interception
may take place and this notice to you should be regarded as such
notification..

References

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Information Management,

1 Attachment

Hi Mark

 

Please find the response to your FOI request attached.

 

Kind regards

 

The Information Governance Team

Finance and Resources Directorate

London Borough of Hackney

[1]www.hackney.gov.uk

 

The contents of this email are confidential to the intended recipient at
the email address to which it has been addressed. It may not be disclosed
to or used by anyone other than this addressee, nor may it be copied in
any way. If received in error, please contact Hackney Council,
www.hackney.gov.uk on 020 8356 3000 (out of hours - 020 8356 2300) quoting
the name of the sender and the addressee and then delete it from your
system. Please note that neither Hackney Council nor the sender accepts
any responsibility for viruses and it is your responsibility to scan the
email and attachments (if any). No contracts may be concluded on behalf of
Hackney Council by means of email communications.Please note that Hackney
Council reserves the right to monitor emails for the purpose of monitoring
or communications relevant to the Company’s business under the
Telecommunications (Lawful Business Practice) (Interception Of
Communications) Regulations 2000 (S.I. 2000/2699) ("the Regulations") for
the following reasons: to investigate or detect the unauthorised use of
the systems, e.g. that this policy is being observed, that no
discriminatory or offensive content appears in emails; to maintain an
adequate level of security for our computer systems; to detect any
computer viruses; to check mailboxes of absent employees. To exercise its
right under the Regulations, Hackney Council must have made all reasonable
efforts to inform every person who may use the system that interception
may take place and this notice to you should be regarded as such
notification..

References

Visible links
1. http://www.hackney.gov.uk/