Dear Ms Scott

TfL Ref: 0141-1819

Thank you for your request received by Transport for London (TfL) on 17 April 2018 asking for information about our fares and ticketing.

Your request will be processed by TfL, the Greater London Authority and its subsidiaries to provide you with a response in accordance with the Freedom of Information Act 2000 and our information access policy.

A response will be sent to you by 16 May. We publish a substantial range of information on our website on subjects including operational performance, contracts, expenditure, journey data, governance and our financial performance. This includes data which is frequently asked for in FOI requests or other public queries. Please check http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

We will publish anonymised versions of requests and responses on the www.tfl.gov.uk website. We will not publish your name and we will send a copy of the response to you before it is published on our website.

In the meantime, if you would like to discuss this matter further, please do not hesitate to contact me.
Yours sincerely

Sara Thomas
FOI Case Management Team
General Counsel
Transport for London

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Dear Ms Scott

TfL Ref: 0141-1819

Thank you for your request received by Transport for London (TfL) on 17
April 2018 asking for information about our fares and ticketing.

Your request is being considered in accordance with the requirements of
the Freedom of Information (FOI) Act and our information access policy.  I
can confirm we do hold the information you require.

However, in accordance with Section 17 of the Freedom of Information Act
we are still considering the balance of the public interest in relation to
a qualified exemption that applies to the requested information and have
not yet reached a conclusion. The exemption under consideration is section
38. It is estimated that a decision will be reached by 14 June 2018 and I
will write again to inform you of that decision.

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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Dear Ms Scott

TfL Ref: 0141-1819

Thank you for your request received by Transport for London (TfL) on 17
April 2018 asking for information about our fares and ticketing.

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy. I can
confirm that we hold the information you require.  You asked:

Under the Freedom of Information Act 2000, I would hereby request the
following information, to be supplied as electronic copies where possible;
1.One set of the March 2018 (or most recent) London Underground T&R Books
(Ticketing & Revenue), all eight series and updates, with redactions if
necessary.

2.One copy of the most recent London Trams Working Timetable (as they use
Omnibus scheduling system, any generated file from this will suffice),
and, 3.One set of the current Staff Guide to Fares & Tickets (All parts of
TfL), all books, most recent editions, which I had last a year ago (your
ref for that request was 119-1718 ).

Please find attached  the current WTTs for London Trams as requested. Due
to the size of the attachments in response to the other part of your
request, I will need to send the remaining information to you on CD.
(Electronic versions of our Staff Guides to Fares and Tickets current
editions from 2 January 2018 and our London Underground Ticketing &
Revenue books, numbers 2, 3, 5, 6, 7 and 8.  Please could you provide a
postal address as soon as possible to me.  You may want to use a personal
email address to send your postal address to us from rather than the
public website What Do They Know.

However, in accordance with the FOI Act, we are not obliged to supply
books 1 and 4 as they are subject to a statutory exemption to the right of
access to information under sections 31(1)(b), section 31(1)(g) and
section 38(1)(b) which exempt from disclosure information which would, or
would be likely to prejudice the apprehension or prosecution of offenders
or the exercise of functions for the purpose of ascertaining whether any
person has failed to comply with the law as well as being likely to
adversely affect the safety and security of TfL employees and members of
the general public as well as the security of the rail network.

We have significant concerns about the release of this information into
the public domain. Whilst we make no suggestion that you would use the
information for anything other than your own personal interest, any
disclosures made under the provisions of the FOI Act are deemed to be a
‘disclosure to the world at large’ and the release of this information
raises serious safety and security issues. The explanation of our security
arrangements and our revenue and cash handling procedures leave us exposed
to malicious acts and this information could potentially be obtained and
utilised by individuals who may wish to cause disruption or harm to the
London Underground network or to commit criminal acts such as theft from
our ticket machines as well fare evasion which would reduce the amount of
revenue generated by TfL to reinvest in the transport system.  Disclosure
of information could compromise security and safety preparedness on London
Underground’s network and would place members of the public and TfL staff
at risk by highlighting areas on the network which could be susceptible to
being targeted. It is our concern that the release of details about the
operating environment could be combined with other information already in
the public domain to help plan an attack.

The use of these exemptions are subject to an assessment of the public
interest in relation to the disclosure of the information concerned. We
recognise the need for openness and transparency by public authorities,
but in this instance we consider that the public interest is in favour of
applying the exemption, in order to avoid any compromise to the safety and
security of the general public when using our network and to members of
TfL staff.

In applying this exemption we have taken into account the tribunal
decision referred to in the following link:

[1]http://informationrights.decisions.tribu...

Please note that in accordance with TfL’s obligations under Data
Protection legislation some personal data has been removed, as required by
section 40(2) of the FOI Act. This is because disclosure of this personal
data would be a breach of the legislation, specifically the first
principle which requires all processing of personal data to be fair and
lawful. It would not be fair to disclose this personal information when
the individuals have no expectation it would be disclosed and TfL has not
satisfied one of the conditions which would make the processing ‘fair’.

If this is not the information you are looking for, or if you are unable
to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to
appeal.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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