Touch Outs and Touch Ins between St Paul's and City Thameslink

Chris Denman made this Freedom of Information request to Transport for London

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was refused by Transport for London.

Dear Transport for London,

Please could you kindly supply the figures for the number of passengers who, in the calendar month of April 2019:

1. Touched out at City Thameslink, and, within 20 minutes, touched in at St Paul's

2. Touched out at St Paul's and, within 40 minutes, touched in at City Thameslink

NB: If it's easier to provide this data for some other four-week period around April/May last year, that's fine too.

If you no longer have the data from this long ago, please let me know and I'll be happy to alter my request.

Yours faithfully,

Chris Denman

FOI, Transport for London

Dear Mr Denman

 

Our Ref:         FOI-0604-2021

 

Thank you for your request received on 13 July 2020 asking for information
about journeys between St Paul's and City Thameslink.

 

The impact of current circumstances on TfL’s resources means we are not
able to answer FOI requests readily and we ask that you please do not make
a request to us at present.

 

Answering FOI requests will require the use of limited resources and the
attention of staff who could be supporting other essential activity. In
any event, please note that our response time will be affected by the
current situation. Please notify us as soon as possible if you would like
to withdraw your request at the current time.

 

Should you wish to proceed with the request we will aim to issue a
response by 10 August 2020 in accordance with the Freedom of Information
Act 2000 and our information access policy. We publish a substantial
range of information on our website on subjects including operational
performance, contracts, expenditure, journey data, governance and our
financial performance. This includes data which is frequently asked for in
FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Gemma Jacob

Senior FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

[3][TfL request email]

 

 

 

show quoted sections

FOI, Transport for London

1 Attachment

Dear Mr Denman

 

Our Ref:         FOI-0604-2021

 

Thank you for your request received on 13 July 2020 asking for information
about journeys between St Paul's and City Thameslink.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information (FOI) Act and our information access policy. I
can confirm we do hold the information you require.

 

However, we are refusing your request under section 14(1) of the Act. We
consider that providing the requested information would place an
unreasonable burden on us at this time. As you will be aware, it is
essential for London, and in particular for all critical workers, that we
continue to provide a safe transport network that enables them to make the
journeys they need to and our staff are working hard to support them and
protect all Londoners. We consider that answering this request would
represent a disproportionate effort and would require the redirection of
limited specialist resources and the attention of staff away from their
core functions who could be supporting other essential activity.

 

We do wish to clarify that whilst we consider that your request falls
under section 14(1) of the FOI Act, this does not reflect a conclusion
that it has been your intention to place an undue burden on our resources.

 

On the specific application of section 14(1) we have been steered by the
ICO guidance on the use of that exemption that can be found on its website
here:
[1]https://ico.org.uk/media/1198/dealing-wi...

 

To be clear, it is the current context in which the request has been made
that is central to our decision to apply the exemption set out in section
14(1) in response to your request. At the present time we consider that
diverting critical resource away from their core functions to process this
request would constitute an unjustified and disproportionate burden.

 

It is an unavoidable consequence that processing this request would
require critical employees to be diverted from their operational
responsibilities and, in the current circumstances, we consider that our
priority must remain on providing and maintaining an effective transport
system to essential workers across the capital and that our limited
resources are utilised as effectively as possible to ensure that happens.
Therefore we are refusing you request under s14 of the FOI Act.

 

Please see the attached information sheet for details of your right to
appeal.

 

Yours sincerely

 

Gemma Jacob

Senior FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

[2][TfL request email]

 

 

 

show quoted sections

Dear FOI,

Thank you for your response, which I understand in the hope that the request can be resubmitted and reconsidered at a later date when the department that would need to investigate this is less pressured.

Yours sincerely,

Chris Denman