Thank you for your Freedom of Information (FOI)/Environmental Information Regulations (EIR) request - Reference FOI-101003684639. In normal circumstances we will provide a response within 20 working days of receiving your request. There may be a small number of occasions where we may need to extend the 20 working day deadline. We will inform you if this is likely.

Cornwall Council is made up of many different services and additionally, wholly owned companies who are responsible for areas such as housing and highways. Your request will be logged by the Central FOI team and in most cases will be forwarded on to the relevant service or wholly owned company to respond directly.

There may be some instances where we will need to contact you in the order to clarify parts of your request. In this instance we will not be able to progress your request until clarification has been received.

Under the Act, we will be unable to process any request where the actual cost to the authority in terms of staff hours comes to more than £450. If this is the case we will help you to narrow the request to take it under any cost limit. In a small number of other cases, a charge may apply such as with certain environmental information, but we will let you know if this applies.

We deal with around 2000 FOI/EIR requests for information each year, with the cost to the Council ranging between £25 and £450 per request. You may be able to find the information by checking previous responses on our

There may also be a small number of occasions where we may need to extend the 20 working day deadline. We will inform you if this is likely. More information can also be found on our Freedom of information pages using the following link: https://www.cornwall.gov.uk/council-and-...

Cornwall Council and its arm's length companies are committed to open and transparent government and provide information to members of the public about all aspects of the Council and these companies. Over 4000 requests for information are received each year and it is estimated that the cost to the Council and its arm's length companies of dealing with each request ranges between £150 and £350 to administer. You may be able to find the information by checking previous responses using http://www.cornwall.gov.uk/default.aspx?... or checking the Councils website at www.cornwall.gov.uk.

Therefore if you do subsequently find the information you require by this method and no longer wish us to process your request, please let us know.

This e-mail and attachments are intended for above named only and may be confidential. If they have come to you in error you must take no action based on them, nor must you copy or show them to anyone; please e-mail us immediately at [email address].

Please note that this e-mail may be subject to recording and/or monitoring in accordance with the relevant legislation and may need to be disclosed under the Freedom of Information Act 2000 or the Environmental Information Regulations 2004.
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