Title: Municipal Waste and Software Applications

The request was successful.

Dear Cannock Chase District Council,

Under the Freedom of Information Act 2000, I kindly request the following information in the context of domestic waste bin/sack collection services, as opposed to trade/commercial collections or waste disposal.

1. Are you currently in a partnership with other councils for waste IT system operations or procurement? If in a partnership please name the partner councils?

2. Do you currently operate waste services (collections) directly, or through a waste contractor such as Biffa, Suez or Veolia. If through a contractor, please name them.

3. Which of the IT systems below do you use for the management of day-to-day municipal bin collections:
a. Yotta
b. Bartec Collective
c. Whitespace/Powersuite
d. Selected Interventions / Echo
e. Core (Suez)
f. Webaspx
g. Other: [please name]
Response:

4. When is your current contract for the IT system OR outsourced waste contract for waste collections management due to expire?

What main software do you use for operational management of:
5 Grounds/parks maintenance
6. Street cleansing
7. Pest control
8. Cemeteries
9. Playgrounds and play equipment
10. Geographic Information System (GIS)
11 Customer Relationship Management (CRM)

I would like to thank you in advance for your help with this.
Yours faithfully,

DPatrick

Info Manager, Cannock Chase District Council

Thank you for your email.

If it is in regard to a Freedom of Information request, your request is
being considered and, subject to the points made below, you will receive
the information requested as promptly as possible within the statutory
timescale of 20 working days from today as defined by the Freedom of
Information Act 2000.

Any personal information you provide in relation to this request will only
be used for the purposes of processing your request for information. Your
information will only be passed on to departments or staff within Cannock
Chase Council for the purposes of compiling a response to your request. We
will not forward your request to any other organisations or persons
external to the Council. Cannock Chase Council are the Data Controllers
and may be contacted at; [1][Cannock Chase District Council request email] .

Regards

Information Manager

Cannock Chase Council

 

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Info Manager, Cannock Chase District Council

 

Dear D Patrick,

 

Thank you for your email requesting information.

 

Please see the responses below to your request.

 

1. Are you currently in a partnership with other councils for waste IT
system operations or procurement? If in a partnership please name the
partner councils?  NO

2. Do you currently operate waste services (collections) directly, or
through a waste contractor such as Biffa, Suez or Veolia. If through a
contractor, please name them.  BIFFA

3. Which of the IT systems below do you use for the management of
day-to-day municipal bin collections:  N/A

a. Yotta

b. Bartec Collective

c. Whitespace/Powersuite

d. Selected Interventions / Echo

e. Core (Suez)

f. Webaspx

g. Other: [please name]

Response:

4. When is your current contract for the IT system OR outsourced waste
contract for waste collections management due to expire?  2028

What main software do you use for operational management of:

5 Grounds/parks maintenance Abavus eforms

6. Street cleansing Abavus eforms

7. Pest control  Abavus eforms

8. Cemeteries  BaCAS

9. Playgrounds and play equipment  nil

10. Geographic Information System (GIS)  QGIS

11 Customer Relationship Management (CRM)  Abavus CRM

For queries relating to how your request has been handled in relation to
the Freedom of Information Act 2000 please feel free to contact me. If you
are then not satisfied with our response you can complain to us at
https://www.cannockchasedc.gov.uk/feedback.

Following the exhaustion of our complaints procedure you can also complain
to the Information Commissioner at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone:   0303 123 1113

www.ico.org.uk

Yours sincerely,

 

Information Assistant

Cannock Chase Council

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